レビュー (1,776)

総合評価
4.8
評価レベルごとの件数
  • 評価の88%は5つ星です
  • 評価の6%は4つ星です
  • 評価の1%は3つ星です
  • 評価の1%は2つ星です
  • 評価の4%は1つ星です
2023年7月14日

We’ve been using app for several years to add custom options to products and it has always worked seamlessly for us. But they really stand out from a support perspective. In our migration to a 2.0 theme, they went above and beyond to ensure the app was installed and working before we published. Good support is not a given anymore, but this company really shines. Well done and we highly recommend.

Mellow Monkey
アメリカ合衆国
アプリの使用期間:5年以上
Product Customizerが返信しました 2023年7月17日

Greetings Mellow Monkey,

Thank you for the 5-star review. We love that your migration to the 2.0 theme went smoothly with our customer support assistance. We are here for you whenever you need us. It is great to hear that Product Customizer is benefiting your store!

Stephanie and the Customer Support Team

2023年9月6日

Their app is great. Customer service and support line even better!

Truphae
アメリカ合衆国
アプリの使用期間:5年以上
Product Customizerが返信しました 2023年9月11日

Greetings Truphae,

Thank you for taking the time to give us this great review! We love that you reached out and received the help you needed to set up your app the way you wanted it. It is great to hear that Product Options and Customizer can benefit your store.

Stephanie and the Customer Support Team

2022年12月19日

top notch app - have been using for years - always works great and when I upgraded to shopify 2.0 they reached out to make sure everything was ok and gave me an update right away - great team - can't thank enough.

Nutrition Education Store
アメリカ合衆国
アプリの使用期間:5年以上
Product Customizerが返信しました 2022年12月20日

Hello to our friends at Nutrition Education Store
Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We're thrilled to learn that our support team was able to assist you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!
Cheers,
Pushpesh & the Product Customizer Support Team

編集日:2015年12月1日

Love this app! Helps us have an easy customer order experience and our fulfilment is simplified. The Customer Service is AMAZING too, really prompt, helpful and truly goes the extra mile. So grateful, thank you!

Fraser Parsley
イギリス
アプリの使用期間:5年以上
2021年5月2日

I Changed my theme and needed assistance with the switch. Support was great. Kevon resolved the issue quickly.

Wedding Traders
オーストラリア
アプリの使用期間:5年以上
Product Customizerが返信しました 2021年5月4日

Hello to our friends from Wedding Traders

We appreciate you leaving this awesome review! We will let Kevon know that his assistance was greatly appreciated :-)

-Melissa & the Product Customizer Support Team

編集日:2021年2月17日

Custompressions
Great App to enable customer options for personalizing/customizing product selection. Customer Service is fast and attentive. Needed help with updating Customizer for new theme version, Kevon was responsive and quick to make the changes so could proceed with my site updates.

Custompressions
アメリカ合衆国
アプリの使用期間:5年以上
Product Customizerが返信しました 2021年2月17日

Hello to our friends from Custompressions

Thank you for leaving us this awesome review! We are extremely happy we could assist you :-) We will extend your heartfelt thanks to Kevon! Happy selling :-)

-Melissa & the Product Customizer Support Team

2021年3月16日

Great App, with great support. When I had an issue, it was resolved within 24 hours. This is a great app when you have products that require further info to gather from the customer.

Fun In The Box
カナダ
アプリの使用期間:5年以上
Product Customizerが返信しました 2021年3月19日

Hello to our friends from Fun In The Box

Thanks so much for sharing your experience with us! We really appreciate you taking the time to share your feedback and being so open with us. We're really thankful for your support!

-Melissa & the Product Customizer Support Team

2014年9月3日

Just an Ace program! Works flawlessly compared to other apps on the Shopify market. They really got it going great. Only gripe I have is that I wish you could move around variants easier. You can get around that by having a text file with all your variants and slide it around.

Angelus Direct
アメリカ合衆国
アプリの使用期間:5年以上
2019年11月7日

This app is a good solution to listing custom products outside of what stock Shopify offers. Fairly simple to setup and use.
Support has been great (we have been using this app for over 4 years now), Kevon and Takeen were quick to respond and fix glitches that occurred when migrating themes, thanks for the great service and app.

All Day Vapes
カナダ
アプリの使用期間:5年以上
Product Customizerが返信しました 2019年11月7日

Hello friends from All Day Vapes!

Super cool of you to leave us this top-notch rating on the Shopify app store. So glad you felt our support was great and Kevon and Takeen were able to resolve your issues. We love what we do and hope that All Day Vapes is super-popular online!

-Sean the Customer Success Manager & The Product Options and Customizer Support Team

2022年11月16日

the support is amazing! I have a problem after updating my theme, the support came and help me fix it. thank you so much!

CatsForLife
シンガポール
アプリの使用期間:5年以上
Product Customizerが返信しました 2022年11月16日

Hello to our friends at CatsForLife

Thanks for sharing your review with us and the community. We're thrilled to learn that our support team was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success!

Cheers,
Pushpesh & the Product Customizer Support Team