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Product Customizer is wonderful and a great addition to our store. It is so easy use when setting up products and also easy for customers to use on the site. The support is fantastic. I would highly recommend this app.
We love the product customizer app. It works perfectly for our store and is at a great price point. Kevon from their customer service department is top notch and has went out of his way on a Saturday to help us with complicated code that was needed for our theme for our website to run properly. Highly recommend this app. Thank you Kevon! You're the best :) Update: We had multiple glitches over and over with this app. We lost hundred of dollars from the app not charging orders as expected. Even after speaking with customer service multiple times in one day, the app still failed. I would use caution adding this app to your store.
Hello to our friends from The Mason Bar Company
Thank you for your glowing review. We're so happy to hear that you are enjoying Product Customizer. Kevon is our team's superstar and we are elated that he was able to assist you. We love having you as a customer and are always here to help your Shopify store succeed! We’ll make sure we pass your kind words along to Kevon, who we know will be delighted to read your comment. We appreciate the high recommendation :-)
Tanu & The Product Customizer Support Team
Ive had this app for over two years and it always gave me issues. Sometimes it doesn’t record the options that cost more and that cause issues with my customers. I would have to manually send my clients invoices or they would just cancel the order. Its crashed multiple times and is a hassle to use. HIGHLY DO NOT RECOMMEND!
Hello to our friends at Certified Textures
Thank you very much for leaving us this feedback. This is Tanu, the Customer Success Manager with Product Customizer.
We appreciate your honest feedback, however, I'm not seeing a recent support request, we are happy to help you resolve your issue kindly reach out to us at support@productcustomizer.com
Tanu & The Product Customizer Support Team
Great app, nice to be able to be able to have products where you have to enter in dates. Some of the other apps I noticed doesn't have that option.
Hello to our friends at HonorSociety.org Store
Thank you for leaving this thoughtful review! We appreciate you taking the time to write this! We love having you as a customer and we are always here to help your Shopify store succeed!
Tanu & The Product Customizer Support Team
Kevon and his team always respond right away when we need some updating or have questions. So many of our products need unique personalization options and Product Options and Customizer allows us to offer a wide variety for our customers.
Hello to our friends from Designs by Linda Nee
Thank you for leaving this awesome 5 star review! We wish you and your store great success :-)
-Melissa & the Product Customizer Support Team
Great app, it saves me a lot of time. The customer service is fantastic, all my questions were answered within 1 days and people seems very flexible and helpful. I wish I had chance to add images in each customization field.
Very good little app that does exactly what we wanted. There was a small glitch with it on our site and the support team jumped right onto it and sorted it out for us right away. Very happy with the product and support.
Wonderful app! Easy to use and rarely ever have issues with it. The few times we do, their support team is always quick to help us fix it.
Hello friends from Official SigEp Store!
SO appreciate the time you took to give our application this great review! We are pretty proud of both our app and our great customer service! We hope your store is immensely successful! Let us know if there is every any questions or issues -- always here to help :)
-Sean the Customer Success Manager & The Product Options and Customizer Support Team
We've used this app for some time and have always been super happy. All apps on Shopify hit snags, but the support team at Product Customizer have always helped to resolve our issues swiftly.
We've tailored the appearance of the app for our uses, and will continue to be a happy customer for some time.
Thanks to Steven and Kevon for being total legends.
Hello friends from Lovimals!
Your store is awesome! Glad the app is working well for you -- we think it's great as well! Also, we're proud of our staff and loved your comment about help you've received from Steven and Kevon =) Appreciate the top notch review... Hope your Lovimals products sell massively!
-Sean the Customer Success Manager & The Product Options and Customizer Support Team
This app is a must for us, given that we offer custom monogrammed products. The service is slow with unnecessary back and forth but helpful in the end.