Recensies (1.793)

Algemene beoordeling
4,8
Cijfers per recensieniveau
  • 88% recensies zijn 5 sterren
  • 6% recensies zijn 4 sterren
  • 1% recensies zijn 3 sterren
  • 1% recensies zijn 2 sterren
  • 4% recensies zijn 1 sterren
Bewerkt 9 april 2024

Coming from a stickler: these guys are AMAZING. If you need anything at all, customer service is there for you. Extremely fast and helpful. Any questions I have (had some questions about compatibility with certain themes like Debutify, as well as some questions on automated communication with my supplier) Aman knows exactly how to explain to me what the Product Option Customizer is capable of and he can go right into my settings and help me change things so I don't need to lift a finger. Thank you Aman!

VL Grace
Verenigde Staten
6 maanden gebruiken de app
Product Customizer heeft geantwoord 21 maart 2024

Hi VL Grace,

Thank you for this wonderful review. We're very pleased to have been able to satisfy even a stickler such as yourself! Thanks in particular for recognizing Aman's efforts, he has been with our team for a long time and always provides a top notch support experience for our merchants. We are always here to assist you, please do not hesitate to reach out!

24 juli 2024

They are so helpful and set everything up for me, brilliant and fast service. I would highly recommend

Psychic Sisters
Verenigd Koninkrijk
Ongeveer 11 uur gebruiken de app
Product Customizer heeft geantwoord 25 juli 2024

Hi Psychic Sisters,

Thank you for your review! We're delighted to hear that our team provided brilliant and fast service in setting everything up for you.

Providing excellent customer support is our priority, and we appreciate your recommendation!

8 april 2024

I had a problem and spoke with Aman who fixed my problem straight away ! would Highley recommend this app and the customer support is brilliant!

COUNTY HOUSE SIGNS
Verenigd Koninkrijk
Meer dan 7 jaar gebruiken de app
Product Customizer heeft geantwoord 10 april 2024

Hi County House Signs,

Thanks for recognizing Aman! He is an outstanding member of our team and will be thrilled to read this. Thanks again!

30 april 2024

Spoke to Aman in the support team. He was extremely helpful and resolved the issue in a matter of minutes. He also provided clarity of the issue and advice to avoid any future problems. Really great service.

Be Chocolat by Michel Clement
Verenigd Koninkrijk
Ongeveer 3 jaar gebruiken de app
Product Customizer heeft geantwoord 7 mei 2024

Hi Be Chocolat by Michel Clement,

Thank you for sharing your experience! We're delighted to hear that Aman from our support team was extremely helpful and resolved your issue quickly. Your praise for his service is greatly appreciated and motivates us to continue delivering excellent support. Thanks again for your feedback!

25 april 2024

Amazing customer service and very fast response time. Any time I have a question they respond extremely fast and usually have the issue fixed within minutes.

Simply Adorable Gifts & Boutique
Verenigde Staten
Ongeveer 3 jaar gebruiken de app
Product Customizer heeft geantwoord 29 april 2024

Hi Simply Adorable Gifts & Boutique,

Thank you for your review! We're glad you've had a great experience with our customer service team. Your satisfaction is important to us, and we're always here to help. Thanks again for sharing your experience!

16 februari 2024

I'm still learning how to use this app with my store, as my store is relatively new. I figured out how to add the customization through Googling and YouTube, but had some trouble when I tried to add customization to a second product a couple of weeks later. I reached out to support, and they very quickly got back to me and fixed my issue for me. I definitely see this app being super beneficial for my store, and the customer support behind the app is incredible.

K's Tees Shop
Verenigde Staten
11 maanden gebruiken de app
11 maart 2024

Absolutely FANTASTIC service, super fast response and so helpful, I am so impressed and really pleased with the service, I was getting extremely stressed trying to figure out what was happening and you solved it quickly and efficiently. Thank You so so much

Fun Printz
Verenigd Koninkrijk
Meer dan 7 jaar gebruiken de app
Product Customizer heeft geantwoord 14 maart 2024

Hi Fun Printz,

Thank you for taking the time to leave us this nice review! Our support team is highly dedicated to making our merchants' lives as stress-free as possible. We are always here to assist, please do not hesitate to reach out to us!

22 februari 2024

We use this app to allow our customers to add personalisation to some of products.
It works really well and is easy to set up and use.
We have only needed tech support once so far and the team were super quick to reply and sorted the issue for us straight away.

ByJenny McCarthy
Ierland
12 maanden gebruiken de app
Product Customizer heeft geantwoord 26 februari 2024

Hello there ByJenny McCarthy,

Thank you for this fantastic review of Product Options & Customizer. It is great to hear that you had easy set up and that you reached out when you needed assistance. We take pride in offering fast resolution to our customer needs. Do not hesitate to reach out anytime you need us.

The Support Team

17 oktober 2024

nachdem ich es selber nicht ganz hinbekommen habe, hat mir der Support wunderbar und schnell weitergeholfen, jetzt funtkioniert alles bestens...

FC Wacker Innsbruck Fan Shop
Oostenrijk
1 dag gebruiken de app
Product Customizer heeft geantwoord 21 oktober 2024

Hallo FC Wacker Innsbruck Fan Shop,

Vielen Dank für Ihr Feedback! Es freut uns sehr zu hören, dass unser Support Ihnen schnell und effizient weiterhelfen konnte.

17 april 2024

Deep has been a pleasure to deal with. Dealt with my queries very swiftly and also within minutes. Would highly recommend this app.

Cakers Warehouse
Australië
Meer dan 6 jaar gebruiken de app
Product Customizer heeft geantwoord 18 april 2024

Hi Cakers Warehouse,

Thanks so much for this nice review! Deep is a fantastic member of our team, always going above and beyond for our merchants. Please never hesitate to reach out to us for any future needs!