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I have really enjoyed using this app. The unlimited product options are easy to use and the customer service is top notch! Give it a try!
Hi Sweet Missions,
Thank you for your feedback! We're delighted to hear that you've enjoyed using our app and that our customer service met your expectations. Thanks again for your kind words!
Have used this app for a couple of years and works perfectly for my personalised items. Easy to set up, and great support if you do get stuck
Hi Bespoke Art Framing,
Thank you for sharing! We're delighted to hear that our app has been working perfectly for your personalized items and that you find it easy to set up. We appreciate your feedback and continued trust in our product!
Great customer service, app does as intended. Tons of options and very customizable, also easy to use.
Hi BadgeSmith,
Thank you for your wonderful feedback! We're glad to hear that you're happy with our customer service and that you find the app to be easy to use and highly customizable. Your satisfaction is very important to us.
I tried a few other apps but they just werent meeting my needs.This is when i downloaded this app. I cant recommend it enough as i can add in any product option i need. it has solved all my problems for my site. I also cant recommend the live chat tech support enough, Shevaughn was very friendly and helpful and helped me solve my problem in under 20 minutes.
Hello ABCDesignz,
Thank you for taking the time to write this fantastic review. It is great to hear that Product Options & Customizer is what you need for your store and that Shevaughn was able to assist you with your set up! We are here if you need us and we appreciate your business.
The Support Team
Fast response time!
Hi Sabi Boutique,
Thank you for your review! We're glad to hear that you appreciate our fast response time. Providing timely support is very important to us.
Thank you for trusting us!
I recently had the pleasure of experiencing the Product Customizer app for Shopify, and I must say, it's been an absolute game-changer for my online store. The highlight of my experience was undoubtedly the customer support team. They truly went above and beyond my expectations. I was struggling to set up and integrate the customizer into my store, which was crucial for launching my first mass sale. Feeling at my wits' end, I reached out to the support team for assistance.
To my amazement, the support team didn't just offer advice; they logged into my account and meticulously set all the necessary parameters for me. Their proactive approach allowed me to better interface the product with my store, transforming my frustration into satisfaction. It was a revelation seeing how asking for help turned out to be the best decision, guiding me effortlessly to my goal.
Furthermore, I'm thrilled to learn that the team is constantly working on improving the service. Knowing that enhancements are continually being made gives me confidence in the app's future capabilities and its impact on my business.
As I prepare to roll out my first mass sale using this customizer, I'm filled with optimism and gratitude. The Product Customizer app is not just a tool for personalization; it's backed by a support team that genuinely cares about its users' success. If you're looking to elevate your Shopify store with custom products, I wholeheartedly recommend the Product Customizer app. It's not just the functionality that's impressive, but the people behind it that make all the difference.
Hi BounceDesignLabs,
Thank you so much, this is absolutely wonderful to read! We take enormous pride in offering the best service possible, so we are always thrilled to receive positive feedback about our support team. It is particularly gratifying to read this as it speaks to the core of our support strategy - being hands-on, trusted partners for our merchants. We are always here to support you and if there is ever anything that we can do to improve your experience with our team and app, please do not hesitate to reach out and share that feedback. Thanks again, and happy selling!
We really like this app, it makes adding our specific product features very easy, as well as easy for our online customers to navigate. We deal with custom cardboard cutouts, so it's very important for our shoppers to be able to upload the image of their choice and tell us any art changes they might need.
We also like how simple it was to get assistance with using this app on our site! Shevaughn was especially helpful and very quick with fixing an issue with were having with the cart. Great app, great customer service. We highly recommend to any one selling custom products!
Hi Custom Cardboard Cutouts,
We appreciate your wonderful feedback! It’s fantastic to hear how well our app fits your needs, and that Shevaughn was so helpful. Thank you for recommending us!
Wonderful app and extremely great customer service. When reaching out the team responded within MINUTES! Crazy fast, would definitely reccommend
Hi strictlygeneric,
Thanks for sharing! We're thrilled to know our team member Shevaughn supported you successfully as providing great customer service is key for us. Thanks again for your feedback!
Amazing customer service, had a problem and it was sorted within 30 minutes!
Hi YellowBlossomDesignsLtd,
Thank you for your kind words! We're thrilled to hear that our customer service team was able to resolve your issue promptly. Your satisfaction is our priority, and we're here to assist you whenever you need us!
We love this app and the customer service is always so great. We have only had 2 small issues and they fixed it super quickly!! Thanks team.
Hi ThatLittleCakeShop,
Thanks so much for taking the time to leave us this nice review! We're very happy to hear that you love our app and that you are consistently receiving great service from our customer support team. We're thrilled to have the privilege of serving merchants such as yourself. Cheers!