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The support team is really good and very active. I emailed support and they are really fast in responding back and help me fix the issue within an hour. :)
Hello friends from Tjewelry!
Many thanks for taking the time to give us this 5-star rating. Our team does try hard to respond quickly and we're thrilled that you think the support team is "really good." We appreciate your business and hope your store sells millions! :)
-Sean the Customer Success Manager & The Product Options and Customizer Support Team
Had a few hiccups with integrating this with Shogun, but Aman helped me out. Excellent customer support, highly recommend this!
Hello to our friends at GP by Rodney Jason
Thank you for the glowing review. We're so happy to hear that you are enjoying Product Customizer and that Aman was able to assist you. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!
Tanu & The Product Customizer Support Team
The best customer support ever! I needed some tweaking with a newer theme and the PC team stepped up big time. The features of PC will give you the edge in the ability to setup your store exactly how you want with unlimited variants. Setup and implementation is a piece of cake. I highly recommend PC both for the app features and their top shelf customer service!
This App is amazing! I only wish I had found it sooner! It has solved and resolved all of the issues I was having!!
10 out of 10. A great app and even better support / service. This has made it really easy for my customers to fully customise there product. Why i didnt use this sooner i dont know.
Thanks Olly.
Hi there SINK GOLF,
Thank you for leaving us this review of our app and support services. We are glad you reached out to get assistance to help with your customization needs. We are here to help anytime you need us!
The Support Team
Le service client est juste exceptionnel ! ils allés jusqu'à faire les manipulations que je n'arrivais pas eux-mêmes, ils se sont connecté à mon site pour règler mes problèmes. Merci.
Hola a nuestros amigos de Uveink
¡Estamos felices de poder ayudarlo! Agradecemos que dejes esta revisión reflexiva :-)
-Melissa y el equipo de soporte del personalizador de productos
Helped with everything i was in a need of and even coded stuff I needed fixed :)
Hi Dragonfly Ink,
Thank you for your feedback! We're pleased to hear that we could help with everything you needed, including coding fixes.
Thanks for being a valued user!
Absolutely amazing customer service and so efficient. They have made my day so easy getting back to me straight away with support. I am extremely grateful.
Hi Westlake Trophies,
Thanks for the nice review! We are very proud of the quality of service that our support team provides, so this review is really gratifying to read. We are always here to assist you!
I highly recommend this app if you are looking to add multiple variations and selections for your items. It does take a little finesse to figure out the technique to getting your variations and conditional logic set up to exactly how you want it, however their customer service chat feature is extremely helpful, and the agents are very helpful. I have not hesitated to reach out to them when I needed assistance and had questions.
Greetings Here For The Tee,
We appreciate you taking the time to leave us this great review and we are glad that you reached out to us for support on setting up your variations and conditional logic. That is what we are here for and we strive to be available and able to assist you with whatever you need to be successful with your app.
The Product Options & Customizer Support Team
The ease of use and implementation has been great! A few tweaks and your shop goes from good to great! Definitely eases the transition to shopify!