Recensies (1.793)

Algemene beoordeling
4,8
Cijfers per recensieniveau
  • 88% recensies zijn 5 sterren
  • 6% recensies zijn 4 sterren
  • 1% recensies zijn 3 sterren
  • 1% recensies zijn 2 sterren
  • 4% recensies zijn 1 sterren
29 januari 2024

The app is extremely easy to navigate and work, but more importantly Shevaughn in customer service is tremendous. He is so diligent and fast at responding to any of our problems and assures that they will be fixed immediately. He's on top of it. I couldn't ask for a better experience!

Nickel & Suede
Verenigde Staten
12 maanden gebruiken de app
Product Customizer heeft geantwoord 1 februari 2024

Hello Nickel & Suede,

We appreciate you taking the time to leave this fantastic review! Shevaughn takes pride in giving the best customer support service he can provide and it is great that you got to experience that. We are here if you need us!

The Support Team

29 maart 2024

Have been using this app for many years. The team is helpful with troubleshooting.

Keepsake by Ryo
Singapore
Meer dan 6 jaar gebruiken de app
Product Customizer heeft geantwoord 1 april 2024

Hi Keepsake by Ryo,

Thank you for being a long time member of Product Options and Customizer! We're thrilled to continue serving your store and are very gratified to hear that you had a great experience with our support team. Happy selling!

Bewerkt 15 april 2024

I was struggling with getting the options setup properly so I reached out to their support. I was connected with Shevaughn within a few minutes. After gathering all the questions and getting the permissions set, we had everything up and running in about 30 minutes and the results were better than my wife and I could have imagined. Support is top notch and the product just works. This is an awesome app for adding customization options to your shop! Update: I have also worked with Aman and he went above and beyond what was expected! Superior service! Thank you!

Orange Blossom Home
Verenigde Staten
11 dagen gebruiken de app
Product Customizer heeft geantwoord 8 april 2024

Hi Orange Blossom Home,

Thanks so much for the kind words! Our development team is hard at work to make the setup process as intuitive as possible. We're thrilled to hear that you had such a great experience with Shevaughn, thank you for taking the time to recognize him. Cheers and happy selling to both you and your wife!

22 juli 2024

I downloaded app and instantly had questions. I hopped on chat and Deep got me on a Zoom call and helped answer all of my questions!

478 Custom Design
Verenigde Staten
Ongeveer 3 uur gebruiken de app
Product Customizer heeft geantwoord 25 juli 2024

Hi 478 Custom Design,

Thank you for sharing your experience! We're glad to hear that our team member Deep was able to assist you promptly and thoroughly via Zoom. Providing swift and detailed support is very important to us.

We appreciate your trust in our app!

30 april 2024

Aman was very helpful and quick to respond. I had a bit of confusion and he helped me right thru it. I was impressed and would give more than 5 stars, if I could.

IEC Professional Engraving / Inner-Earth Creations
Verenigde Staten
Ongeveer een maand gebruiken de app
Product Customizer heeft geantwoord 7 mei 2024

Hi IEC Professional Engraving / Inner-Earth Creations,

Thank you for your review! We're thrilled to hear that our team member Aman was able to assist you swiftly and clear up any confusion. Providing responsive and helpful customer support is incredibly important to us, and we're glad this commitment was evident in your interaction. Thanks again for sharing your feedback!

5 februari 2024

This app has opened up so many options to my products! It is so easy to use and the customer service is OUTSTANDING. Love this product!!

Sweetwoods
Verenigde Staten
6 maanden gebruiken de app
Product Customizer heeft geantwoord 7 februari 2024

Greetings Sweetwoods,

It is fantastic to hear that Product Options & Customizer has allowed your products to have so many options. It is also exciting to hear that our support team was able to assist you with what you needed. Thank you for acknowledging the app and the support!

The Support Team

2 april 2024

Deep was extremely helpful and worked out a solution for me in a short space of time. Highly recommend!

Xiggle
Australië
7 maanden gebruiken de app
Product Customizer heeft geantwoord 4 april 2024

Hi Xiggle,

Thank you for recognizing Deep! He is a fantastic member of our team and always provides top notch service. We are always here to assist!

Bewerkt 3 maart 2024

A great app for all those is product customization business. I am more than pleased with level of professional assistance from the team. Their response is timely and always go an extra mile to answer your query. The upload of the images into Shopify is seamless when using this app.

Photo Gifts Online
Zuid-Afrika
Ongeveer een maand gebruiken de app
Product Customizer heeft geantwoord 23 februari 2024

Hi there Photo Gifts Online,

We love to hear that Product Options & Customizer is giving you the customization that you are looking for. Thanks for giving us this great review.

The Support Team

4 april 2024

Great customer support. Needed to be double checked to make sure everything was working, and they responded fast and got everything looking perfect. Looking forward to happy customers!

Armonia
Verenigde Staten
Ongeveer een maand gebruiken de app
Product Customizer heeft geantwoord 8 april 2024

Hi Armonia,

Thank you for the positive feedback! We take great pride in the quality of our customer support so this is very gratifying to read. Please always feel free to reach out to us!

25 maart 2024

nice app , help my get to my store goals

MyNameNecklace
Israël
Meer dan 8 jaar gebruiken de app
Product Customizer heeft geantwoord 26 maart 2024

Hi MyNameNecklace,

Thanks for the positive feedback! Helping merchants hit their store goals is exactly our mission, we're thrilled that our app is working so well for you. Please never hesitate to reach out to our team for any needs!