Recensies (1.793)

Algemene beoordeling
4,8
Cijfers per recensieniveau
  • 88% recensies zijn 5 sterren
  • 6% recensies zijn 4 sterren
  • 1% recensies zijn 3 sterren
  • 1% recensies zijn 2 sterren
  • 4% recensies zijn 1 sterren
16 maart 2024

Excellent app and support. This app might seriously have the best customer support ever. The app works great very easily and whatever you can’t figure out, they help you quickly super recommend.

Marianella
Verenigde Staten
3 maanden gebruiken de app
Product Customizer heeft geantwoord 18 maart 2024

Hi Marianella,

Thank you so much for taking the time to leave us this review! We are so happy to hear that you had such a positive experience with our support team. All of our team members go above and beyond for our merchants and we are thrilled when this effort is recognized. Thanks again, and please always feel free to reach out to us!

3 maart 2024

The app is great, and I actually encountered a few issues and the team helped me right away. they even stayed with me in the chat for hours until all my issues are solved, and made some unique adjustments just for me without charging me a penny.

The guy who helped me called "Deepanjoy", if you have him on chat, you are in a great hands.

Shape by kate
Verenigde Staten
2 maanden gebruiken de app
Product Customizer heeft geantwoord 5 maart 2024

Hi Shape by kate,

Thank you for leaving this review. Deepanjoy is an absolute rockstar on our team! Please do not hesitate to reach out to us for any future needs!

22 mei 2024

The app is a nice step up from the default Shopify options. I had an issue with the styling for a check-box that I needed to add. The team was very responsive and quickly helped me resolve the issue.

SourceColdTherapy
Verenigde Staten
13 dagen gebruiken de app
Product Customizer heeft geantwoord 24 mei 2024

Hi SourceColdTherapy,

Thank you for your feedback! We're pleased to hear that our app has been a nice improvement over the default Shopify options. It's great to know that our team was responsive and quickly helped you resolve the styling issue. Thanks for being a valued user!

15 februari 2024

Works very well, and when it doesn't, the support team responds quickly and effectively.

Ergo Experts
Verenigde Staten
Ongeveer 7 jaar gebruiken de app
18 juni 2024

very helpful

2BOTS Awards Signs Apparel
Nieuw-Zeeland
Bijna 4 jaar gebruiken de app
Product Customizer heeft geantwoord 26 juni 2024

Hi 2BOTS Awards Signs Apparel,

Thank you for your feedback! We're glad to hear that you found the app very helpful.

We appreciate your support!

4 maart 2024

Excellent and timely customer service. The app works very well.

Great Gift World
Verenigde Staten
Bijna 7 jaar gebruiken de app
Product Customizer heeft geantwoord 6 maart 2024

Hi Great Gift World,

Thanks for the kind words, please do not hesitate to reach out to us for any future needs!

7 mei 2024

I had difficulties with the instalation but here call me and they helped me with every question

Ragnice
Verenigde Staten
7 maanden gebruiken de app
Product Customizer heeft geantwoord 8 mei 2024

Hi Ragnice,

Thank you for your feedback! We're glad our team member Deep was able to assist you with the installation. Providing excellent customer support is paramount to us, and we're committed to assisting our customers whenever they need help. Thanks for sharing!

29 februari 2024

The dev team is great, good app too, lets us customize our pages so we can offer more options.

Glass House AU
Australië
Ongeveer een jaar gebruiken de app
Product Customizer heeft geantwoord 4 maart 2024

Hi Glass House AU,

We're very pleased to hear that you found the app to be helpful. Our devs are very committed and will be thrilled to hear that you had a great experience with our application!

30 januari 2024

The best part about this app, is the fast and super friendly support I got any time I sent a chat request.

Customer support is always greatly appreciated.

Cocoita
Mexico
2 maanden gebruiken de app
Product Customizer heeft geantwoord 1 februari 2024

Greetings Cocoita,

Thank you for acknowledging our support team and leaving this great review. We are happy that you received quick resolution to your chat request and were able to get the help tht you needed. Do not hesitate to reach out to us anytime you need.

The Support Team

30 januari 2024

I recently engaged with Product Options & Customizer, and I am thoroughly impressed. The service provided is exceptional, exceeding my expectations in every aspect.

What truly sets this service apart is the remarkable customer support. The team is not only highly knowledgeable but also incredibly prompt in their responses. Any questions or concerns I had were addressed swiftly, showcasing a dedication to customer satisfaction that is truly commendable.

The support team ensured a seamless experience with the service, offering clear solutions to any issues I encountered. Their professionalism and eagerness to assist made a lasting impression.

Vincere
Portugal
3 maanden gebruiken de app
Product Customizer heeft geantwoord 1 februari 2024

Hi Vincere,

This is a fantastic review and we appreciate you taking the time to leave it for Product Options & Customizer and the team. We strive to provide the best customer support services to our merchants and we are happy that you got to experience this with our team. We want to always be assisting and educating when we interact and it appears that you experienced that. We all know the importance of a great customer service experience. It is vital to our business. Thank you again and do not hesitate to reach out anytime you need us!