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Its a great product and they are very helpfull for showing what the app can do !! taking a lot of time !
Hi there PersonalGlasses,
Thanks for acknowledging our support team and leaving this review. We love to help merchants navigate through the product to assist in getting all of the options that you need. Let us know if you need anything!
The Support Team
Very helpful! Tech support was a lifesaver when I needed help. Very prompt service. Love this app!
Hi Ellie & Co,
Thanks for the kind words! We take enormous pride in offering the best customer experience possible and we're always thrilled to receive feedback that we've hit the mark. Please do not hesitate to reach out to us for any future needs!
Although the app unfortunately did not work for my store as it doesn't allow dynamic pricing, the customer service, and Aman particularly, was incredible. So extremely happy to help and always there to reply to questions. That in itself makes the experience so much better.
Hi Meraki Scrubs,
It is great that you were able to leave this review even though our features were not what you were looking for! We know that Aman is an amazing representative, and we are happy that he could guide you through the process.
The Support Team
Great Customer Service!
Greetings Rock Island Signs,
Thank you for reviewing our support services. Let us know if you need anything.
The Support Team
Very good tech support. Recommend
Greetings agamat,
Thank you for recognizing and recommending our support services. We appreciate your business.
The Support Team
Bonne app mais support qu'en anglais...
Réagis plutôt rapidement aux problèmes
Je recommande malgré tout car c'est très intuitif et cela fonctionne bien
Bonjour Billots Chabret,
Merci de partager votre expérience! Nous sommes heureux que notre application soit facile à utiliser et nous sommes également ravis de voir que vous êtes satisfait du temps de réponse de notre service client. Malheureusement, nous n'avons actuellement aucun francophone dans notre équipe de service client, mais nous sommes heureux que vos besoins soient jusqu'à présent satisfaits. Merci encore!
Informative and prompt.
Hi Volksfeesten Moorsel,
Thank you for your feedback! We're glad to hear that you found our support informative and prompt. Providing timely and helpful assistance is a top priority for us.
Thanks for being a valued user!
サポートセンターの対応はすごく早く、チャットを送信すると数分で返事がきます。
しかしテーマ変更やアプリ追加などを行うと、エラーになる頻度が高いため改善してくれると嬉しいです。
こんにちは 田丸印房、
ご意見ありがとうございます！サポートセンターの迅速な対応にご満足いただけて嬉しいです。チャットを送信すると数分で返事が来るとのこと、ありがたく思います。一方で、テーマ変更やアプリ追加時のエラーについてご指摘いただきありがとうございます。この点について改善に努めてまいります。
引き続きご愛顧のほど、よろしくお願い申し上げます。
The customer service is very good
Hi Veltrah,
Thanks for recognizing the efforts of our customer service team. We are very focused on providing the best experience possible to our merchants, so this is very nice to read. Thanks again!
Works great! Took me about 30 mins to figure it out and my support representative fixed an issue I had really quickly.
Greetings Surefoot,
It is great to see that Product Options & Customizer works for what you need for your store. We are happy you reached out to our support team to get assistance. That is what we strive to do for our merchants! Thanks for the review!
The Support Team