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Excellent service. I changed my Shopify Store's theme and some of my features did not transfer. I reached out on a weekend and had a prompt response and resolution.
Hello to our friends from DivaDolly
We appreciate your kind words! Thanks for placing your trust in us and your willingness to share your feedback. We're happy you are pleased with the results! Happy selling :-)
-Melissa & The Product Options & Customizer Team
Really simple to use and rapid installation support. Would definitely recommend.
Really useful app once you get to grips with it which doesn't take long. The customer service is fast, friendly and genuinely AWESOME!
Hello to our friends at Not Just A Print
Thanks for the awesome review. We're so happy to hear that you are enjoying Product Customizer. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!
Cheers,
Pushpesh & the Product Customizer Support Team
Amazing customer support! They were a life saver with their super fast response and edits. Very useful plugin!
Hello to our friends from kickstartkids
Thank you for leaving this awesome review! We are happy that you are satisfied :-) We wish you and your store great success!
-Melissa & the Product Customizer Support Team
Wow, Product Customizer is a wonderful application. Quest Awards is a custom recognition awards company and it is critical that our customers are able to enter their personalization instructions easily and accurately for each product. Whether that is by entering engraving text manually, uploading a document with instructions, or uploading their corporate logo, Product Customizer does it all! We installed the app, created a few engraving profiles, and add the appropriate profile to each of our 1,000+ products. During this process, we discovered that when instructions are entered by the client in the large text box option, we could not see the “return key” function when viewing the order. Essentially it looks like one long line of text rather than each line of text being on a separate line. Not seeing these line breaks the way the client entered the information was a huge operational and client satisfaction issue. Well the Product Maximizer support team of Max, Justin, Kim sprang into action (mostly Max actually). It seems the problem required collaboration between the App and Shopify support. Well all I can tell you is that the support from Product Customizer was exceptional. Max was instrumental in identifying the issue, recommending solutions, and relaying that information to Shopify directly. Then working with them to resolve the issue and perform final testing. One last final small adjustment by Product Customizer and the problem was resolved. The positive impact on our business was immediate and the shopping experience of our clients improved dramatically. I don't spend much time typing out APP reviews, but in this case I really want to express my thanks to Max and to Product Customizer. I would like other Shopify store owners to know this company stands behind its product and has a tremendous support team. So they get a 5 star rating for their product and their support!
Simple to use and very flexible. Exactly the app I needed to offer different options on my products.
I like the fact you can set up custom fields and then add them to products if they are relevant.
Shopify has been wonderful, but given that I offer LOTS of customization options and photo upload requirements, I would not be able to run my business smoothly without Product Customizer. Always works, very user friendly and easy. The customer service is always prompt and helpful. I had an issue late last night, and by 6am this morning it was fixed. Very happy!
Does exactly as it says.. Also based on feedback the app was updated very quickly.. It allows us to add bespoke items to selected products.
Hello to our friends from Carrs Silver
Thanks very much for your great review! We sincerely appreciate it and we're glad that we were able to help! If you have any other queries or need further assistance please let us know :-)
-Melissa & The Product Options & Customizer Team
LOVE this app. The customer service is top notch, would give more stars if I could! The app does exactly what I need it to do. I definitely recommend it to any one who needs their customers to be able to customize their items!
This app has allowed me to add functionality that I did not have before. My customers now have the option of uploading files directly too me. We do not have to rely on a separate email for this. The support staff has been very helpful and responded immediately to my questions.