Algemene beoordeling
4,8
Cijfers per recensieniveau
  • 88% recensies zijn 5 sterren
  • 6% recensies zijn 4 sterren
  • 1% recensies zijn 3 sterren
  • 1% recensies zijn 2 sterren
  • 4% recensies zijn 1 sterren
10 april 2024

The customer support is great, they helped my right away when it came to an issue that I had, 100% recommend!

Trenton School of Dance | Online Store
Verenigde Staten
Ongeveer een maand gebruiken de app
Product Customizer heeft geantwoord 15 april 2024

HI Trenton School of Dance,

Thanks for the nice review! We're thrilled that you had a great experience with our support team. Please always feel free to reach out!

18 maart 2024

The Product Options & Customizer app provides many options to differentiate your products, and allows you to create your own customization categories. The process of creating and adding options is straightforward, and easy to understand. You can then create templates with a specific set of options that can be mass applied to products, saving a ton of time.

While creating our website and utilizing this app, we had a few fixes that needed to happen (ie. options not lining up correctly on the page and applying templates), and Aman was so quick to respond, and so quick to address and fix any issues we were having. Their customer service and support are top notch.

Dirty Graphix
Verenigde Staten
3 maanden gebruiken de app
Product Customizer heeft geantwoord 20 maart 2024

Hi Dirty Graphix,

Thank you for the kind words! We're thrilled to hear that you found the app useful and straightforward, we're always happy to hear that the app saved you a lot of time! Thank you for recognizing Aman's work as well. He is an excellent member of our support team and always goes above and beyond for our merchants. If there is ever anything that we can do to help you, please do not hesitate to reach out!

11 april 2024

He was very helper. I highly recommend this app.

CreAtion Prints
Verenigde Staten
Ongeveer een maand gebruiken de app
Product Customizer heeft geantwoord 15 april 2024

Hi CreAtion Prints,

Thanks for the 5 star review! We're thrilled that you received great support from our team. Thanks again!

4 april 2024

Great customer support. Needed to be double checked to make sure everything was working, and they responded fast and got everything looking perfect. Looking forward to happy customers!

Armonia
Verenigde Staten
Ongeveer een maand gebruiken de app
Product Customizer heeft geantwoord 8 april 2024

Hi Armonia,

Thank you for the positive feedback! We take great pride in the quality of our customer support so this is very gratifying to read. Please always feel free to reach out to us!

Bewerkt 27 mei 2024

So far, the app is enabling options for my store that were limited by Shopify, and that was my initial goal. I had tried another app before and had issues specially with their support which made me uninstall the previous one and try this one.
I can't say enough how well impressed I am with Product Options & Customizer support. The tech team is amazing, very professional and very fast in answering my questions and helping me out with the app integration. My special thanks to Shevaughn who has been awesome since I installed the app. I would highly recommend this app!
Deep from support is also amazing and helped me with further questions I had very fast!

Bettercakesbyclaudia
Verenigde Staten
14 dagen gebruiken de app
Product Customizer heeft geantwoord 29 mei 2024

Hi Bettercakesbyclaudia,

Thank you for your kind words! We're glad our app is meeting your needs and that our support team has impressed you. We appreciate your kudos to our team members Shevaughn and Deep for their assistance. Customer support is highly important to us, and we're glad you experienced it.

Thanks for being a valued user!

15 mei 2024

the app gives me all the options i need, so i would probably recommend to a friend

חנות פתיל תכלת
Israël
15 dagen gebruiken de app
Product Customizer heeft geantwoord 21 mei 2024

Hi חנות פתיל תכלת,

Thank you for your feedback! We're delighted to hear that our app meets your needs. Knowing that you would recommend it to a friend means a lot to us. Thanks for being a valued user!

22 mei 2024

The app is a nice step up from the default Shopify options. I had an issue with the styling for a check-box that I needed to add. The team was very responsive and quickly helped me resolve the issue.

SourceColdTherapy
Verenigde Staten
13 dagen gebruiken de app
Product Customizer heeft geantwoord 24 mei 2024

Hi SourceColdTherapy,

Thank you for your feedback! We're pleased to hear that our app has been a nice improvement over the default Shopify options. It's great to know that our team was responsive and quickly helped you resolve the styling issue. Thanks for being a valued user!

10 mei 2024

Product Customizer is the best customization app on the market. Gives you complete creative control on how you want to customize products. Other apps had many limitations. Along with the support team, Aman is always an email away, response time is actually impressive. If you need help with anything he is always there to help

Art Ka Mart
India
15 dagen gebruiken de app
Product Customizer heeft geantwoord 13 mei 2024

Hi Art Ka Mart,

Thank you for your review! We're thrilled that our app meets your needs. It’s great to hear that Aman and our support team have been responsive and helpful. Excellent customer service is key to our mission, and we’re glad to deliver. We appreciate your feedback!

1 mei 2024

Amazing app! Really enhanced my customer experience!

Abstract Orlando
Verenigde Staten
16 dagen gebruiken de app
Product Customizer heeft geantwoord 7 mei 2024

Hi Abstract Orlando,

Thank you for your review! We're thrilled to hear that our app has enhanced your customer experience. Your satisfaction is our top priority, and we're glad to make a positive difference. Thanks for sharing!

7 mei 2024

I had difficulties with the instalation but here call me and they helped me with every question

Ragnice
Verenigde Staten
14 dagen gebruiken de app
Product Customizer heeft geantwoord 8 mei 2024

Hi Ragnice,

Thank you for your feedback! We're glad our team member Deep was able to assist you with the installation. Providing excellent customer support is paramount to us, and we're committed to assisting our customers whenever they need help. Thanks for sharing!