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Justin has always given us friendly and prompt service!
I had multiple questions and needed help with the Product Customizer and Aman was really easy to work with and a pleasure. He was informative, helpful, and willing to make sure the problem was resolved before we hung up the phone. My site is up and running...time will tell how successful the website is. Thank you Aman -
Hello to our friends at Shout It Out Loud Signs
Thank you for your glowing review. We're so happy to hear that you are enjoying Product Customizer. Kevon is our team's superstar and we are elated that he was able to assist you. We love having you as a customer and are always here to help your Shopify store succeed! We’ll make sure we pass your kind words along to Kevon, who we know will be delighted to read your comment.
Cheers,
Pushpesh & the Product Customizer Support Team
This is the one app my store depends on the most. We custom-make rubber stamps and Product Customizer allows that customization input to take place smoothly. It's been incredibly easy to use and the team has been helpful in answering any questions we've had.
Not only is this app wonderful. Its been a HUGE help for our business. Their support is INCREDIBLE. After all whats the point of having a great app if you cant use it? I have had multiple occasions where I have used their support team and they have all been wonderful. Most recently Kevon has been helping me customize my store using their app and he is WONDERFUL. He is patient, kind, and SO helpful. I cannot recommend this app enough!
Hello to our friends from Smitten Sweets
Wow! Thank you for leaving us this thorough and fantastic recommendation! We are happy we could assist you! :-)
-Melissa & the Product Customizer Support Team
Since Shopify out of the box can't give you many variations I was look for a product that could give me as many as I needed. Takes a little to get used to but exactly what I was looking for.
When I switched themes I had an issue but I contacted their help desk & within a couple hours they had it fixed. Very helpful!
Well worth the monthly.
Product Customizer gave us exactly what we needed! We were having a very hard time finding a web hosting service that gave us every feature we needed. Shopify caps the number of customizations, so Product Customizer allowed us to add as many variations as we needed.
It takes a little bit of HTML know-how to install, but they give you the option to let them do it for you. I would definitely recommend for anyone who needs more product options/variations than Shopify or other sites allow.
Wish I installed this app when I first launched! Still a lifesaver!
Would give 10 stars if I could.
One of the only apps that didn't mess up the sizing options on my page and with the recent updates as of today brings it up to par if not better than the other apps I tested.
The support was absolutely amazing and helped me resolve some issues I had, as I'm in a hurry due to our new website launching in a day or so.
I've been testing many many apps over the past month or so and the support on this app has been the best by far.
I had several issues with the app at first, along with some email mix-ups. Sean, the COO, reached out to me via email to resolve the issue. If you don't see files or images along with an order, definitely ask for help as you may have a theme with an AJAX cart - I wasn't aware that Debut was one of them. Overall, I will be keeping this app for a long time and appreciate the customer service on Sean's end. :)
Hello!
This is Sean, the Ops Manager with Product Customizer. I am very sorry to hear about your experience with our support team interactions!
They are normally world-class, so somehow the ball must have been dropped here.
I am looking into your chat history, and I will email you directly momentarily as well, so I can personally make sure this is fixed for you asap!
Thanks ahead of time for your understanding,
Sean & The Product Customizer Support Team
Fantastic app. Works as intended and without error. Whenever I had an issue, their customer support team was incredibly prompt, fast, and extremely helpful -- truly support so good I've never seen it this good before. Fantastic app!
Hello Olson Photography,
We appreciate this great review you provided for Product Customizer! Our team does a great job of assisting merchants such as yourself with anything that you need for your app. Thanks again for commending our support team.
The Product Options & Customizer support team