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I'm using this app for various options for a jersey. I wish the conditional logic component was included in the basic plan like some of their competitors, but overall a good app.
Hello to our friends from MandelaMade Shop
Thank you for leaving us this awesome review! We really appreciate the feedback and we will take this into consideration for future updates :-)
-Melissa & The Product Options & Customizer Team
Installation was easy, the one question I had happened to be on the weekend and the customer service was really helpful, thank you for everything the app is working great and looks good!
This is the only way I could find to give customer huge number of multiple variants. It has worked amazing and is super easy to use. Love this app. Super affordable.
The best part about this app is the simplicity of installation. I cannot articulate how EASY this was to install and use. We did have (1) issue with the app conflicting with our theme's set-up in the shopping cart, but Max fixed it for us very quickly. Thanks, Max! You guys have a great product and a great team!
Tried another app first and did not have a good experience then found Product Customizer and was hooked. Its simple to use and a fantastic price. I definitely recommend this app for anyone who has multiple product options.
I had some specific tweaks to make the app work and display my product in the best way for our customers and the support team did a great job working with me to customize the app to work for us.
Hello to our friends from 928sRus, Inc.
Thank you for writing us this great review! We are glad the app is working well for you so far and we are thankful for your support :-)
-Melissa & The Product Options & Customizer Team
Code screwed up my site by automatically adding extra charges to cart and it took days for them to respond. Never fully fixed the issue or offered an explanation.
Hello!
This is Sean, the Customer Success Manager for Product Customizer. We took over this app from the previous owner :)
You left a negative review for Product Customizer a long time ago and I am emailing to see if you wouldn’t mind removing it (or adding more stars)?
We have already made several improvements and fixes to past issues with this app (including new features and 24/7 support) - and it REALLY helps our ranking on the App Store if we can remove the handful of negative reviews.
Please let me know how I can support you and help in return? I appreciate it very much!
-Sean & the Product Customizer Team
Super easy to use, very customizable for each product.
Support staff were extremely helpful in helping me with any queries or adjustments I had.
Hello friends from Little H Creations!
Many thanks for taking the time to give us this 5-star rating. Our team does try hard to respond quickly and implement fixes in real-time. We appreciate your business and hope your store sells millions! :)
-Sean the Customer Success Manager, & The Product Options and Customizer Support Team
I've used the app for the customer to input text for a customisable product. The app works really well! Needed something adding that wasn't an option on the app and customer service was really quick to reply and very helpful. They did the work for me very quickly. Would definitely recommend.
Hello to our friends at Tyremen
Thank you for the glowing review and the recommendation. We're thrilled to learn that our support team helped you with issues quickly. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!
Tanu & The Product Customizer Support Team
I switched to premium in order to have unlimited customization and now it wont even work, it wont even allow me to click the highlighted part requesting assistance.
Hello there,
I am Takeen from the PC Dev Team. We are sorry about your experience with our app and we would definitely love to work on this for you as soon as possible.
You can reach out to our support team and ask for me directly, I will get back to you as this issue is very strange and indeed impacts your experience with our great app.
Looking to hear from you soon
-- Takeen