Product Options & Customizer , 1 671 avaliações

Avaliação geral
4,8
Pontuação por nível de classificação
  • 88% das classificações são de 5 estrelas
  • 6% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 4% das classificações são de 1 estrelas
7 de março de 2023

The support team is really supportive and replies really quickly. Thank you very much for your help. Especially the customer specialist Aman is very helpful and helped us to fix the problem effectively. Good job, Aman.

MyHomeware Pty Ltd (ABN: 66 657 841 659)
Austrália
Over 1 year usando a aplicação
Questão respondida por Product Customizer 9 de março de 2023

Hello to our friends at MyHomeware Pty Ltd (ABN: 66 657 841 659)

Thanks for sharing your review with us and the community. We're thrilled to learn that Aman was able to assist you. We truly appreciate your business, and we can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store a great success! We would like to thank awesome customers like you for your amazing support! You rock!

Tanu & The Product Customizer Support Team

3 de janeiro de 2014

Way easier than writing the code yourself - save some time and use product customizer. I found it very pleasant to use and apply custom styles. Also support team went above and beyond to help us integrate product customizer into our shop. Highly recommended.

Arcade 3D Printing
Estados Unidos
23 days usando a aplicação
20 de maio de 2022

A little tricky for me to use. But once you understand how it works it is a good app. Help is there and quick very nice people.

D STOCKNER LLC
Estados Unidos
22 days usando a aplicação
Questão respondida por Product Customizer 23 de maio de 2022

Hello to our friends at D STOCKNER LLC

Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!

Cheers,
Pushpesh & the Product Customizer Support Team

4 de abril de 2022

very good support! they helped me with a setup issue within 10 minutes and the app overall is very easy to use

LCDFIX-Allee
Hungria
22 days usando a aplicação
Questão respondida por Product Customizer 4 de abril de 2022

Hello to our friends at LCDFIX-Allee

Thanks for sharing your review with us and the community. We're thrilled to learn that our support team helped you with the setup issue quickly. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success!

Cheers,
Pushpesh & the Product Customizer Support Team

Editado a 19 de novembro de 2015

Nice app and one we've used for quite a while now, very annoying though if you have thousands of products and you decide you need to alter or fine tune the variants, instead of simply changing group set you have to do it one by one taking days.

Also, by now for an app of this age, we would had expected conditional logic to had been developed and optional pricing for variants.

Whtshirtmakers Com
Reino Unido
Almost 2 years usando a aplicação
Questão respondida por Product Customizer 19 de março de 2020

Hello!
This is Sean, the Customer Success Manager for Product Customizer. We took over this app from the previous owner :)

You left a negative review for Product Customizer a long time ago and I am emailing to see if you wouldn’t mind removing it (or adding more stars)?

We have already made several improvements and fixes to past issues with this app (including new features and 24/7 support) - and it REALLY helps our ranking on the App Store if we can remove the handful of negative reviews.

Please let me know how I can support you and help in return? I appreciate it very much!

-Sean & the Product Customizer Team

4 de janeiro de 2019

This app helped us create a custom product quickly and easily, but more important: the folks who built it were extremely helpful. Fast responses to requests and detailed explanations made all the difference - thanks!

Common Practice
Estados Unidos
21 days usando a aplicação
3 de novembro de 2021

I had an issue I needed fixing with the app, so I dropped them an email and they were so quick to help me and get it fixed! Thank you Yaneeke!

Hoadys
Reino Unido
20 days usando a aplicação
Questão respondida por Product Customizer 4 de novembro de 2021

Hello to our friends from Hoadys

Josie, thank you so much for leaving us this awesome review! We really appreciate the kudos! We are glad we could help, don't hesitate to reach out to us if you have any more queries.

Cheers,
Pushpesh & the Product Customizer Support Team

29 de julho de 2020

This app is easy to use and provides a lot of functionality. The support was fast and friendly as well. Definitely recommend!

Sara Gabriel B2B
Estados Unidos
19 days usando a aplicação
Questão respondida por Product Customizer 29 de julho de 2020

Hello to our friends from Sara Gabriel B2B,

Thanks a lot for leaving this GREAT review! We really appreciate it! Thanks as well for the kudos on our customer service! We wish your store all the best online!

Melissa & The Product Options & Customizer Team

24 de janeiro de 2022

Product Customizer is a great app and would recommend it. We use it for flower orders on our website, it's super easy to use and the support team is always so helpful and quick to respond! The only reason I gave it 4/5 is because there have been a few occasions when required fields have not populated on order forms. Not sure if this is because the customer was able to skip over it or if it just didn't transfer to the order page.

Charleston Street
Estados Unidos
About 1 year usando a aplicação
Questão respondida por Product Customizer 24 de janeiro de 2022

Hello to our friends at Charleston Street

We are grateful that you took the time to share your review with us and the community. Delighted to learn that you had a positive experience with our app. Should you see the issue with the required fields again - please let us know and we will address the issue ASAP. We're glad we could be of service to you and hope we can assist you again soon.

Cheers,
Pushpesh & the Product Customizer Support Team

1 de outubro de 2013

LOVE this App and absolutely love the support staff. Quick and efficient, just the way you need it to be in business.
Thank you very much for not only a great App but for taking care of me.
I'm no pro by any means and these guys made it easy. I highly recommend them.

Monster Muffin
Canadá
19 days usando a aplicação