Product Options & Customizer , 1 651 avaliações

Avaliação geral
4,8
Pontuação por nível de classificação
  • 88% das classificações são de 5 estrelas
  • 6% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 4% das classificações são de 1 estrelas
11 de dezembro de 2019

The support team is really good and very active. I emailed support and they are really fast in responding back and help me fix the issue within an hour. :)

Tjewelry
Canadá
15 days usando a aplicação
Questão respondida por Product Customizer 11 de dezembro de 2019

Hello friends from Tjewelry!
Many thanks for taking the time to give us this 5-star rating. Our team does try hard to respond quickly and we're thrilled that you think the support team is "really good." We appreciate your business and hope your store sells millions! :)

-Sean the Customer Success Manager & The Product Options and Customizer Support Team

3 de fevereiro de 2023

Had a few hiccups with integrating this with Shogun, but Aman helped me out. Excellent customer support, highly recommend this!

GP by Rodney Jason
Países Baixos
15 days usando a aplicação
Questão respondida por Product Customizer 6 de fevereiro de 2023

Hello to our friends at GP by Rodney Jason

Thank you for the glowing review. We're so happy to hear that you are enjoying Product Customizer and that Aman was able to assist you. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!

Tanu & The Product Customizer Support Team

1 de outubro de 2014

Excellent product - Amazing Service, had an issue that got resolved in minutes by the support team.

Curve Cycling
Austrália
11 months usando a aplicação
21 de abril de 2014

The best customer support ever! I needed some tweaking with a newer theme and the PC team stepped up big time. The features of PC will give you the edge in the ability to setup your store exactly how you want with unlimited variants. Setup and implementation is a piece of cake. I highly recommend PC both for the app features and their top shelf customer service!

PrintBrook.com
Estados Unidos
14 days usando a aplicação
19 de fevereiro de 2014

This App is amazing! I only wish I had found it sooner! It has solved and resolved all of the issues I was having!!

Klick & Klasp!
Estados Unidos
14 days usando a aplicação
30 de março de 2021

Le service client est juste exceptionnel ! ils allés jusqu'à faire les manipulations que je n'arrivais pas eux-mêmes, ils se sont connecté à mon site pour règler mes problèmes. Merci.

Uveink
Suíça
14 days usando a aplicação
Questão respondida por Product Customizer 1 de abril de 2021

Hola a nuestros amigos de Uveink

¡Estamos felices de poder ayudarlo! Agradecemos que dejes esta revisión reflexiva :-)

-Melissa y el equipo de soporte del personalizador de productos

18 de setembro de 2013

The ease of use and implementation has been great! A few tweaks and your shop goes from good to great! Definitely eases the transition to shopify!

aimtire
Estados Unidos
13 days usando a aplicação
17 de dezembro de 2019

The app works pretty well and makes it easy for customers to customize items with just a few clicks. Kevon on the support team was a huge help and quick in response. Would recommend.

NEU Gaming
Estados Unidos
13 days usando a aplicação
Questão respondida por Product Customizer 17 de dezembro de 2019

Hello friends from NEU Gaming!

Thanks for the good word here, and the time you took to leave it! So appreciate it. Glad you feel our app works well and that Kevin was a huge help. We are pretty proud of both the app and our support team :-) May NEU Gaming be massively successful!

-Sean the Customer Success Manager & The Product Options and Customizer Support Team

12 de novembro de 2017

I requested to stop charging me and even removed the app 'Product Customizer' but I have still been charged $9.99 recently

Shopokarma
Austrália
About 1 year usando a aplicação
Questão respondida por Product Customizer 19 de março de 2020

Hello!
This is Sean, the Customer Success Manager for Product Customizer. We took over this app from the previous owner :)

You left a negative review for Product Customizer a long time ago and I am emailing to see if you wouldn’t mind removing it (or adding more stars)?

We have already made several improvements and fixes to past issues with this app (including new features and 24/7 support) - and it REALLY helps our ranking on the App Store if we can remove the handful of negative reviews.

Please let me know how I can support you and help in return? I appreciate it very much!

-Sean & the Product Customizer Team

23 de abril de 2020

We've been using Product Options and Customizer for 3 years now. Our customization business relies on it! With our new site and new updates it's even cleaner and easier to use. Recommend!

Five Ultimate
Estados Unidos
13 days usando a aplicação
Questão respondida por Product Customizer 24 de abril de 2020

Hello friends from Five Ultimate!

Thanks for taking the time to leave us a such a positive note -- it means a lot to us! Glad you think our app is great and easy to use :) We're pretty proud of it! Sure hope your Five Ultimate is extra-successful online!

-Sean the Customer Success Manager & The Product Options and Customizer Support Team