Avaliações (1 690)

Avaliação geral
4,8
Pontuação por nível de classificação
  • 88% das classificações são de 5 estrelas
  • 6% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 4% das classificações são de 1 estrelas
12 de março de 2024

I was at first a little sceptical about the this platform but it has proven to be a view easy process to set. I ended up upgrading from the free plan to the premium on the same day simple because of the customer service and how prompt they were which makes me put my trust in them.
I would highly recommend

Sleyed
Reino Unido
About 21 hours usando a aplicação
Questão respondida por Product Customizer 14 de março de 2024

HI Sleyed,

This is a very gratifying review to read. We're thrilled to be able to exceed your expectations and overcome your initial skepticism. Our support team is very dedicated to the merchants that we serve. Thank you so much for taking the time to leave this review.

If there is every anything that we can do to improve your experience with our app, no matter how minor, please do not hesitate to reach out to us!

10 de maio de 2024

Works great! I encountered some issues, and the staff responded immediately and personally helped me with the settings. Five-star rating.

L1 Print
Estados Unidos
9 days usando a aplicação
Questão respondida por Product Customizer 13 de maio de 2024

Hi L1 Print,

Thank you for your kind words! We're glad to hear that our staff was able to respond immediately and assist you personally with the settings. Excellent customer service is a priority for us, and your satisfaction means everything. We appreciate your feedback!

19 de março de 2024

Great Customer Service! They will go to different lengths to help you out.

The BookWorm
Austrália
About 2 months usando a aplicação
Questão respondida por Product Customizer 21 de março de 2024

Hi The BookWorm,

Thanks for the kind words! We always strive to go above and beyond for our merchants and its great to hear that we hit the mark for you. Happy selling!

26 de fevereiro de 2024

Great app, it was easy to set up, and all necessary customizations in place in no time.
The tutorials are easy to follow and the process is painless.

I did require the help of the team, as an update to the theme broke the configuration. Manage to have the store back online with the customizations in place in no time.

thebigword B.V.
Países Baixos
About 1 month usando a aplicação
Questão respondida por Product Customizer 28 de fevereiro de 2024

Greeting thebigword B.V.,

It is great to hear that our tutorials were easy to follow and even better to hear that you reached out to get help when you needed it. Thank you for leaving us this review. We are here to help you anytime you need.

The Support Team

13 de março de 2024

works great and customer support is the best!!

Sports Live Decals
Estados Unidos
Over 1 year usando a aplicação
Questão respondida por Product Customizer 14 de março de 2024

Hi Sports Live Decals,

Thanks for the kind words! We're thrilled to hear you're having a great experience with our app and the support team behind it. We're always here for you!

15 de fevereiro de 2024

Works very well, and when it doesn't, the support team responds quickly and effectively.

Ergo Experts
Estados Unidos
About 7 years usando a aplicação
1 de maio de 2024

Amazing app! Really enhanced my customer experience!

Abstract Orlando
Estados Unidos
16 days usando a aplicação
Questão respondida por Product Customizer 7 de maio de 2024

Hi Abstract Orlando,

Thank you for your review! We're thrilled to hear that our app has enhanced your customer experience. Your satisfaction is our top priority, and we're glad to make a positive difference. Thanks for sharing!

10 de junho de 2024

The customer service was very professional and solved my problem quickly.

Mind Into Craft
Estados Unidos
2 days usando a aplicação
Questão respondida por Product Customizer 19 de junho de 2024

Hi Mind Into Craft,

Thank you for your feedback! We're glad to hear that our customer service was professional and resolved your problem quickly. Providing efficient and professional support is a priority for us.

Thanks for being a valued user!

25 de março de 2024

Excellent customer service and very good handling of the app!

Pawfectly Collarful
Alemanha
3 months usando a aplicação
Questão respondida por Product Customizer 26 de março de 2024

HI Pawfectly Collarful,

Thanks for the kind words! We always aim to go above and beyond for our merchants, so its very gratifying to hear that you had such a great experience with our team. Kudos on a brilliant name for your store!

7 de janeiro de 2024

I have been using this app since I first started using Shopify, so since 2015 IIRC. It is perfect for highly customizable with many variations and, best of all, live chat tech support is FANTASTIC!! Last week I updated to a 2.0 theme and had no idea product customizer wasn't working ... not until I started looking at orders and realized there was no customization data present. I submitted as many screenshots as I could of all my efforts to fix the problem, created a staff account, and the Product Customizer team got everything working again within minutes. I'm so relieved! Thank you so much :)

justthegoods
Canadá
Over 9 years usando a aplicação
Questão respondida por Product Customizer 9 de janeiro de 2024

Hi there justthegoods,

What a great review you left us! We really appreciate you taking the time to detail this review and acknowledge the support you received in setting up your new 2.0 theme. We strive to assist in every way that we can and we are here for you when you need us. Thank you for being a valued merchant!

The Support Team