Avaliações (1 697)

Avaliação geral
4,8
Pontuação por nível de classificação
  • 88% das classificações são de 5 estrelas
  • 6% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 4% das classificações são de 1 estrelas
29 de março de 2024

The app is good but the customer service is so so amazing and helpful- would defo recommend!!

Named Jewellery
Emirados Árabes Unidos
6 days usando a aplicação
Questão respondida por Product Customizer 1 de abril de 2024

Hi Named Jewellery,

Thank you for this outstanding review! Our customer service team is super dedicated to creating the best experience possible for our merchants, so this type of feedback is music to our team's ears. Please do not hesitate to reach out to us for any future needs!

2 de abril de 2024

Deep was extremely helpful and worked out a solution for me in a short space of time. Highly recommend!

Xiggle
Austrália
About 14 hours usando a aplicação
Questão respondida por Product Customizer 4 de abril de 2024

Hi Xiggle,

Thank you for recognizing Deep! He is a fantastic member of our team and always provides top notch service. We are always here to assist!

3 de março de 2024

Amazing app! Works perfectly with our store. Very happy so far. Support was extremely helpful and quick to resolve a small issue we ran into. Great team!

ShopaJoy
Estados Unidos
3 days usando a aplicação
Questão respondida por Product Customizer 4 de março de 2024

Hi ShopaJoy,

We take great pride in the quality of our app and the support that our team provides. Thank you so much for taking the time to leave us this nice review, and do not hesitate to reach out in the future for any/all needs!

3 de abril de 2024

I would recommend this to anyone trying sell products with pictures or other options that need to be added. The person who helped me was amazing. I appreciate him so much. He took so much stress off me. He deserves the biggest raise. Thank you thank you thank you.

RLS Creations
Estados Unidos
About 2 hours usando a aplicação
Questão respondida por Product Customizer 4 de abril de 2024

Hi RLS Creations,

Thanks so much for this wonderful review. We're thrilled that you are having such a great experience with our app and the team supporting it. We always strive to provide the best service possible and are gratified to hear that we've hit the mark. Thanks again!

24 de junho de 2024

Very prompt support and help from Deep.
Best part is they have a free version for 1 product, so its a wonderful option at the start.

Star Maps UAE
Emirados Árabes Unidos
About 1 hour usando a aplicação
Questão respondida por Product Customizer 26 de junho de 2024

Hi Star Maps UAE,

Thank you for your feedback! We're glad our team member Deep was able to assist you quickly. It's great that you find the free version useful for starting out. Providing excellent customer service is important to us.

Thank you for choosing us!

19 de janeiro de 2024

I tried a few other apps but they just werent meeting my needs.This is when i downloaded this app. I cant recommend it enough as i can add in any product option i need. it has solved all my problems for my site. I also cant recommend the live chat tech support enough, Shevaughn was very friendly and helpful and helped me solve my problem in under 20 minutes.

ABCDesignz
Reino Unido
8 months usando a aplicação
Questão respondida por Product Customizer 22 de janeiro de 2024

Hello ABCDesignz,

Thank you for taking the time to write this fantastic review. It is great to hear that Product Options & Customizer is what you need for your store and that Shevaughn was able to assist you with your set up! We are here if you need us and we appreciate your business.

The Support Team

14 de junho de 2024

Really happy with the app and the tech team is extremely helpful (and quick) with changes.

The Lanam Shop
Estados Unidos
About 3 hours usando a aplicação
Questão respondida por Product Customizer 19 de junho de 2024

Hi The Lanam Shop,

Thank you for your feedback! We're glad to hear that you’re happy with the app and that our tech team has been extremely helpful and quick with changes.

We appreciate your continued support!

Editado a 4 de março de 2024

Aman fixed everything very quickly and now my website looks perfect thanks again!

Hazy Daisy Vintage Pieces
Estados Unidos
9 days usando a aplicação
Questão respondida por Product Customizer 1 de março de 2024

Hello Hazy Daisy Vintage Pieces,

We are so happy that you reached out when you needed us and that Deep was able to assist you! That is what we strive for with our support team and we want it to be an easy process. Let us know if you need anything!

The Support Team

6 de maio de 2024

Using it with my Dawn template has been a breeze, letting me offer personalized options to visitors hassle-free. And gotta say, the customer service? Solid 5 stars. Quick, friendly, and really on it. Highly recommend!

Union Raza
Estados Unidos
22 minutes usando a aplicação
Questão respondida por Product Customizer 8 de maio de 2024

Hi Union Raza,

Thank you for sharing your experience! We're thrilled to hear that our app has met your needs. Providing excellent customer service is one of our core values, and we're delighted that our team was able to offer quick and friendly assistance. Your feedback means a lot to us!

30 de maio de 2024

Very helpful support

Homeify
Reino Unido
19 days usando a aplicação
Questão respondida por Product Customizer 5 de junho de 2024

Hi Homeify,

Thank you for your feedback! We're pleased to hear that you found our support very helpful. Providing excellent customer service is a core value for us.