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Using this for 5+ years, and it does the trick. Great for getting order images and options uploaded. I'd highly recommend it.
Hi Realtor Printing,
Thank you for your loyalty and feedback! We're delighted to hear that our app has been effectively serving your needs for over five years. Your recommendation is greatly appreciated.
Thanks for continuing to choose our app!
I love this app and the staff that work here, They assisted me with my website errors. Very responsive and informative. This is a must-have for your website.
Hi Loved by Me Creations,
Thank you for your review! We're thrilled to hear that you love the app and appreciate our team's assistance with your website errors. Being responsive and informative is key to us, and we’re glad you found our support helpful.
Thanks for recommending our app!
This app is great and offers multiple options for customizing each product! The support has been fantastic, the are very knowledgeable, responsive, and proactive!
Hi My Side Bedding,
Thank you for your feedback! We're glad to hear that you're enjoying the app and its customization options. It's wonderful to know that our support team has been knowledgeable and responsive in assisting you!
We appreciate your support!
Thank You to deep, for his help. he was nice and patient and helping me guide through the process of my questions and solved all of my doubts.
Hi TAMAYO GOLD LLC,
Thank you for sharing your experience! We're delighted to hear that Deep was patient and helpful in guiding you through the process and addressing all your questions. Providing supportive and thorough assistance is a priority for us.
We're here whenever you need further help!
Fantastic customer service!!
I am really impressed with how the team got back to me and had fixed the issue before I had returned to the office the next day! 10/10 support, friendly and efficient
-it may have been a quicker fix because I sent a screenshot of the issue and explained my query in as much detail as possible, so this may be useful to do when you first contact for them for help getting setup. I had never used this app for my store before, but I will be integrating more options on my product pages now as it's not so scary to do
Definitely recommend ✨⭐
Hi Chuck and Bertie,
Thank you for your thoughtful feedback! It's great to hear that our team provided you with such prompt and friendly support.
We truly appreciate the recommendation!
Shevaughn was really helpful and was able to make custom changes via code to meet my needs. Highly recommend
Hi SoulBond,
Thank you for your review! We're glad to hear that our team member Shevaughn was able to provide the custom changes you needed. Your recommendation means a lot to us!
Thanks again!
Eventually got it working well with good help support. Thank you
Hi Coco & Pud,
Thank you for your feedback! We're glad to hear that our support team was able to help you get everything working properly. Providing excellent customer service is very important to us.
We're here whenever you need further assistance!
THIS IS THE WORST APP EVER! WORST CUSTOMER SERVICE. The app is SUPER glitchy and works when it wants to. You have to ALWAYS reach out to customer service to get anything to work and then they just do it for you instead of teaching you HOW to do it yourself so you don't need them. We've used this most of this year in 2024 and it is the most frustrating app of all time. BEWARE!
Hi Velvet Noire Boutique,
Thank you for taking the time to share your feedback. I’m truly sorry to hear about your negative experience with our app. I understand how frustrating it must have been to deal with glitches and feel unsupported.
I’m pleased to inform you that the issue has been resolved. We have taken steps to ensure that such problems do not recur and are committed to providing you with the best support possible.
Your experience is important to us, and we appreciate your patience as we worked through this. We’re dedicated to offering a more reliable and user-friendly experience moving forward.
Thank you for your understanding, and we look forward to continuing to serve you.
Best regards,
Cristal
Tech Support Manager
I’ve been using the this app for my Shopify store, and it has completely transformed the way my customers interact with my products. This app makes it so easy to offer personalized products with a seamless and intuitive interface.
Quick Response Times: Whenever I ran into a question or needed help with a customization, the support team responded within minutes. It's rare to find such fast and efficient service, especially when you’re working with an app that handles important aspects of your store.
Hi GiftsFulEra,
Thank you for sharing your experience! We're delighted to hear how much the app has improved your store's customer interactions and that our support team was able to assist you promptly.
Thanks for trusting us!
Shevaughn has been an amazing help for me and quick to respond as I get ready to launch my website. If you have products that need customization, then this is the app for you.
Hi StevieDecals,
Thank you so much for your kind words! We're thrilled to hear that Shevaughn was able to assist you quickly and effectively as you prepare to launch your website. It's great to know our app is meeting your customization needs!
We appreciate your recommendation and wish you the best of luck with your launch!