Product Options & Customizer , 1 617 avaliações

Avaliação geral
4,8
Pontuação por nível de classificação
  • 88% das classificações são de 5 estrelas
  • 6% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 4% das classificações são de 1 estrelas
11 de abril de 2024

I have used this App for a few years. Now it is not fully support vintage theme. They advised me upgrade to theme OS2.0. They helped me to solved all my problems patiently. They are very friendly and professional. I will recommend other sellers to use this App. Thank you

Niomi Jewellery
Hong Kong, RAE da China
Over 5 years usando a aplicação
Questão respondida por Product Customizer 15 de abril de 2024

Hi Niomi Jewellery,

Thanks for the positive feedback and for being a loyal customer of our app for many years. It is a privilege to serve merchants such as yourself. Thanks in particular for recognizing the efforts of our customer service team in assisting with your theme issue, we always seek to go above and beyond for our merchants. Cheers and happy selling!

16 de abril de 2024

Service is prompt (Deepanjoy just fixed an issue for us extremely quickly) but the app does run into issues every now and then hence not the full 5 stars :) have been using this app for a few years now and will continue to support it.

Feed My Paws
Singapura
About 5 years usando a aplicação
Questão respondida por Product Customizer 17 de abril de 2024

Hi Feed My Paws,

Thanks for being a loyal customer of Product Options & Customizer! Our development team is hard at work fixing some minor issues, so we hope that you'll see a full 5 star experience in the near future! Thank you for also recognizing Deepanjoy, who is an excellent team member who always goes above and beyond for our merchants. Cheers and happy selling!

8 de abril de 2024

I had a problem and spoke with Aman who fixed my problem straight away ! would Highley recommend this app and the customer support is brilliant!

COUNTY HOUSE SIGNS
Reino Unido
Over 7 years usando a aplicação
Questão respondida por Product Customizer 10 de abril de 2024

Hi County House Signs,

Thanks for recognizing Aman! He is an outstanding member of our team and will be thrilled to read this. Thanks again!

18 de março de 2024

The Product Options & Customizer app provides many options to differentiate your products, and allows you to create your own customization categories. The process of creating and adding options is straightforward, and easy to understand. You can then create templates with a specific set of options that can be mass applied to products, saving a ton of time.

While creating our website and utilizing this app, we had a few fixes that needed to happen (ie. options not lining up correctly on the page and applying templates), and Aman was so quick to respond, and so quick to address and fix any issues we were having. Their customer service and support are top notch.

Dirty Graphix
Estados Unidos
3 months usando a aplicação
Questão respondida por Product Customizer 20 de março de 2024

Hi Dirty Graphix,

Thank you for the kind words! We're thrilled to hear that you found the app useful and straightforward, we're always happy to hear that the app saved you a lot of time! Thank you for recognizing Aman's work as well. He is an excellent member of our support team and always goes above and beyond for our merchants. If there is ever anything that we can do to help you, please do not hesitate to reach out!

11 de março de 2024

Absolutely FANTASTIC service, super fast response and so helpful, I am so impressed and really pleased with the service, I was getting extremely stressed trying to figure out what was happening and you solved it quickly and efficiently. Thank You so so much

Fun Printz
Reino Unido
Over 7 years usando a aplicação
Questão respondida por Product Customizer 14 de março de 2024

Hi Fun Printz,

Thank you for taking the time to leave us this nice review! Our support team is highly dedicated to making our merchants' lives as stress-free as possible. We are always here to assist, please do not hesitate to reach out to us!

9 de abril de 2024

I recently had the pleasure of experiencing the Product Customizer app for Shopify, and I must say, it's been an absolute game-changer for my online store. The highlight of my experience was undoubtedly the customer support team. They truly went above and beyond my expectations. I was struggling to set up and integrate the customizer into my store, which was crucial for launching my first mass sale. Feeling at my wits' end, I reached out to the support team for assistance.

To my amazement, the support team didn't just offer advice; they logged into my account and meticulously set all the necessary parameters for me. Their proactive approach allowed me to better interface the product with my store, transforming my frustration into satisfaction. It was a revelation seeing how asking for help turned out to be the best decision, guiding me effortlessly to my goal.

Furthermore, I'm thrilled to learn that the team is constantly working on improving the service. Knowing that enhancements are continually being made gives me confidence in the app's future capabilities and its impact on my business.

As I prepare to roll out my first mass sale using this customizer, I'm filled with optimism and gratitude. The Product Customizer app is not just a tool for personalization; it's backed by a support team that genuinely cares about its users' success. If you're looking to elevate your Shopify store with custom products, I wholeheartedly recommend the Product Customizer app. It's not just the functionality that's impressive, but the people behind it that make all the difference.

BounceDesignLabs
Estados Unidos
3 months usando a aplicação
Questão respondida por Product Customizer 15 de abril de 2024

Hi BounceDesignLabs,

Thank you so much, this is absolutely wonderful to read! We take enormous pride in offering the best service possible, so we are always thrilled to receive positive feedback about our support team. It is particularly gratifying to read this as it speaks to the core of our support strategy - being hands-on, trusted partners for our merchants. We are always here to support you and if there is ever anything that we can do to improve your experience with our team and app, please do not hesitate to reach out and share that feedback. Thanks again, and happy selling!

17 de abril de 2024

Deep has been a pleasure to deal with. Dealt with my queries very swiftly and also within minutes. Would highly recommend this app.

Cakers Warehouse
Austrália
Over 6 years usando a aplicação
Questão respondida por Product Customizer 18 de abril de 2024

Hi Cakers Warehouse,

Thanks so much for this nice review! Deep is a fantastic member of our team, always going above and beyond for our merchants. Please never hesitate to reach out to us for any future needs!

25 de abril de 2024

Amazing customer service and very fast response time. Any time I have a question they respond extremely fast and usually have the issue fixed within minutes.

Simply Adorable Gifts & Boutique
Estados Unidos
About 3 years usando a aplicação
Questão respondida por Product Customizer 29 de abril de 2024

Hi Simply Adorable Gifts & Boutique,

Thank you for your review! We're glad you've had a great experience with our customer service team. Your satisfaction is important to us, and we're always here to help. Thanks again for sharing your experience!

26 de março de 2024

I've been using this app for around 6 years now, it adds so much functionality to my website at www.madeforyou.co.uk, is easy to use and the customer support whenever I need it is fantastic. I was dealing with Shevaugn this evening, what a superstar

Made For You
Reino Unido
Almost 8 years usando a aplicação
22 de abril de 2024

Have used this app for a couple of years and works perfectly for my personalised items. Easy to set up, and great support if you do get stuck

Bespoke Art Framing
Austrália
Over 6 years usando a aplicação
Questão respondida por Product Customizer 29 de abril de 2024

Hi Bespoke Art Framing,

Thank you for sharing! We're delighted to hear that our app has been working perfectly for your personalized items and that you find it easy to set up. We appreciate your feedback and continued trust in our product!