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Product Customizer allows my Shopify store to have all the drop downs I need to sell products with several variants. There have been some glitches, but the customer service is always there to help solve the problem quickly.
Simple App to use but I'm not very computer literate- Lisandra helped me embed the app to get it started on my site! Now it's up and running- so excited to add these features to my shop.
Thank you so much for your kind words! We’re so glad to hear that the app was easy to use and that our team was able to help get everything embedded and running smoothly. We’re cheering you on and here if you need anything along the way!
This app is absolutely perfect for my needs - My customers can personalise their orders with ease and saves me a lot of time.
The app didnt work properly in a certain area and when I contacted customer support, they were very helpful and had my problem sorted within 24 hours. I am very happy with this app and I recommend it to anyone selling multi-optional products on thir store.
Hi elephano.com,
Thank you for sharing your experience! We’re delighted to hear the app has streamlined your process and made personalization easier for your customers. It’s great to know our support team resolved your issue promptly.
We appreciate your recommendation and support!
The support team was super responsive and helpful when I reached out with a technical issue. The problem was solved promptly and professionally.
Thanks for the review! Our support prides itself on providing excellent support, we are pleased that they were able to resolve your issue quickly.
Very happy with the app and support. Its a very useful app allowing you to add important sections on product page.
Thank you for the great feedback! We're glad to hear you're enjoying the app and finding it useful for enhancing your product pages. It’s also wonderful to know our support team has been helpful. If you ever need anything, we're just a message away!
Great customer service.
My store stopped working with the Customizer App. I contacted customer services and was told it was because the theme I was using was old and had become un-supported.
I was guided towards new themes that would work.
I have updated my store and everything is good again. Shevaughn was very helpful and guided me through the whole process.
Hi Black Sheep Design,
Thank you for your feedback! We’re glad Shevaughn was able to guide you through updating your theme and getting everything back on track.
We appreciate your trust in our app and support team!
Great app, allows me to customize so much! Amazing and quick customer support!
Thank you so much for the wonderful review! We're thrilled to hear you're enjoying the customization options and that our support team was able to assist you quickly. We're always here if you need anything!
I've been using PC-Product options for close to 10 years i believe and they have always been extremely quick with helping me out! The platform is very universal and easy to use for a good price espacially considering you can add an upcharge to any option! Thank you!
Thank you for the excellent review!
I was having an issue with one of the options I was using for my products so I opened a chat in the app and Shev helped me resolve it. Super helpful and quick to respond!
Thanks for the review! We are pleased your issue was resolved quickly by Shevaughn.
Excellent support. I had upgraded my store theme and the Customizer was not working. Within minutes, I was speaking with Customer Service and they resolved the problem!
Excellent add-on!
Thanks for the review! Upgrading your theme can be tricky, but I'm happy our support team helped you through the process.