Avaliações (1 784)

Avaliação geral
4,8
Pontuação por nível de classificação
  • 88% das classificações são de 5 estrelas
  • 6% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 4% das classificações são de 1 estrelas
7 de abril de 2024

Great Product. I was able to get an issue i had resolved fairly quick and get feedback on questions I had. I would recommend to anyone looking for a product customizer. Easy to use.

DesertThreads Creations
Estados Unidos
About 22 hours usando a aplicação
Questão respondida por Product Customizer 8 de abril de 2024

Hi DesertThreads Creations,

Thanks for the positive feedback! We're so happy to hear that you found the app easy to use and our support team to be fast and responsive. We're always here to assist!

8 de janeiro de 2024

It is a great app, and I am shocked that the team decided to have a free plan for such a great app, I did run into problems with my theme but the support team was super helpful and also responded to all my messages way faster than expected. Great Product, Would recommend. But, as a little heads up, You do need to have a Shopify store 2.0 theme for it to work!

SegPrint Studio
Austrália
5 days usando a aplicação
Questão respondida por Product Customizer 10 de janeiro de 2024

Hello SegPrint Studio,

Thank you for leaving this great review and giving information to future merchants regarding Shopify 2.0 theme. We are glad that you reached out to support for assistance once you needed it. That is what we are here for!

The Support Team

13 de abril de 2024

Customer service is beyond 5 stars! Ultimately the app did not meet my complicated needs, but Shevaughn went above and beyond to tweak my coding and the app to try and make it work for me. I really appreciated the effort and would 100% give them a chance to try out the app!

zoo&roo
Estados Unidos
4 days usando a aplicação
Questão respondida por Product Customizer 15 de abril de 2024

Hi Zoo&roo,

We're sorry to hear that the app did not fit your more complicated needs, and we'd love to hear what improvements we can make to better suit your business.

Thank you for recognizing Shevaughn's work. He is an outstanding team member and will be thrilled to receive this feedback

Thanks again!

5 de abril de 2024

Just installed the app and it's awesome so far. Shevaughn was a great help in assisting me with a question I had, as well as quickly responding. Thank you!

ATEL Store
Estados Unidos
1 day usando a aplicação
Questão respondida por Product Customizer 8 de abril de 2024

Hi ATEL Store,

Thanks for recognizing Shevaughn! He is an outstanding member of our team and will be thrilled to receive this feedback. Please never hesitate to reach out to us for any future needs!

17 de abril de 2024

All of a sudden it stopped working for us.

Bunty Pet Products
Reino Unido
Almost 4 years usando a aplicação
Questão respondida por Product Customizer 26 de junho de 2024

Hi Bunty Pet Products,

Thank you for your feedback. We're sorry to hear that the app stopped working for you. Our support team has reached out to assist, but we haven't heard back to confirm if the issue was resolved. Please let us know if you still need help so we can ensure everything is working properly for you.

Thank you for your patience and understanding.

30 de novembro de 2023

Excellent App with Outstanding Support!

Delicate Leather
Vietname
About 2 years usando a aplicação
Questão respondida por Product Customizer 4 de dezembro de 2023

Hello Delicate Leather,

Thank you for taking the time to leave us this 5-star review! We are happy to hear that the app and support is what you were looking for!

The Support Team

11 de abril de 2024

He was very helper. I highly recommend this app.

CreAtion Prints
Estados Unidos
About 1 month usando a aplicação
Questão respondida por Product Customizer 15 de abril de 2024

Hi CreAtion Prints,

Thanks for the 5 star review! We're thrilled that you received great support from our team. Thanks again!

31 de maio de 2024

Super Funktionen und sehr schneller und hilfreicher Kundenservice!

Famus-Football
Alemanha
25 days usando a aplicação
Questão respondida por Product Customizer 5 de junho de 2024

Hallo Famus-Football,

Vielen Dank für Ihr Feedback! Es freut uns zu hören, dass Sie mit den Funktionen und unserem schnellen und hilfreichen Kundenservice zufrieden sind. Exzellenter Kundenservice ist für uns von großer Bedeutung.

Danke, dass Sie ein geschätzter Nutzer sind!

7 de fevereiro de 2024

I was so stressed out trying to figure so many things out and I received help from a representative. They went above and beyond to help me and granted every single thing I asked for with patience and kindness. Thank you x 10000000!!!

Aromë Fragrances
Estados Unidos
2 days usando a aplicação
Questão respondida por Product Customizer 9 de fevereiro de 2024

Hello there Arome Fragrances,

We hate to hear that you were stressed out, but we are happy that you reached out for help! We want you to have the easiest experience possible and our team is good for making that happen. Thank you for acknowledging our support and please if you need us, reach out before the stress begins :)

The Support Team

6 de maio de 2024

Using it with my Dawn template has been a breeze, letting me offer personalized options to visitors hassle-free. And gotta say, the customer service? Solid 5 stars. Quick, friendly, and really on it. Highly recommend!

Union Raza
Estados Unidos
22 minutes usando a aplicação
Questão respondida por Product Customizer 8 de maio de 2024

Hi Union Raza,

Thank you for sharing your experience! We're thrilled to hear that our app has met your needs. Providing excellent customer service is one of our core values, and we're delighted that our team was able to offer quick and friendly assistance. Your feedback means a lot to us!