Avaliações (1 757)

Avaliação geral
4,8
Pontuação por nível de classificação
  • 88% das classificações são de 5 estrelas
  • 6% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 4% das classificações são de 1 estrelas
8 de março de 2024

Works

Wild Poppy
Áustria
Almost 3 years usando a aplicação
Questão respondida por Product Customizer 11 de março de 2024

Hi Wild Poppy,

We're happy to hear that the app is working well for you. Feel free to reach out to us if you have any needs!

23 de fevereiro de 2024

I just started working with this app, but I'm very happy so far. Customer support has been extremely helpful.

Rubysaurus Creations
Estados Unidos
About 10 hours usando a aplicação
Questão respondida por Product Customizer 26 de fevereiro de 2024

Greetings Rubysaurus Creations,

Thank you for leaving us this review. We are happy that our customer support team was able to assist you with your set up. We are here anytime you need us!

The Support Team

22 de fevereiro de 2024

Super helpful customer service. Shevaughn was amazing. Only downside is the free version only includes one product to be customized.

PNWGirl Custom Creations
Estados Unidos
18 days usando a aplicação
Questão respondida por Product Customizer 26 de fevereiro de 2024

Hello PNWGirl Custom Creations,

Thank you for your review. We appreciate that Shevaughn was able to assist you with your needs. We strive to provide the best customer support. Let us know if you need anything!

The Support Team

27 de março de 2024

Great Support! Zoom meeting was very helpful in figuring out and navigating the new features.

Frida Bae Co.
Estados Unidos
About 11 hours usando a aplicação
11 de abril de 2024

The customer service is very good

Veltrah
Canadá
1 day usando a aplicação
Questão respondida por Product Customizer 15 de abril de 2024

Hi Veltrah,

Thanks for recognizing the efforts of our customer service team. We are very focused on providing the best experience possible to our merchants, so this is very nice to read. Thanks again!

30 de novembro de 2023

Excellent App with Outstanding Support!

Delicate Leather
Vietname
About 2 years usando a aplicação
Questão respondida por Product Customizer 4 de dezembro de 2023

Hello Delicate Leather,

Thank you for taking the time to leave us this 5-star review! We are happy to hear that the app and support is what you were looking for!

The Support Team

28 de janeiro de 2024

Good support

Einkpads
Estados Unidos
Over 5 years usando a aplicação
Questão respondida por Product Customizer 30 de janeiro de 2024

Hi there Einkpads,

Thanks for leaving this review of our support team! We appreciate it.

The Support Team

13 de outubro de 2023

This app killed my website. Please do not use.
For a second time, as soon as I ran the setup wizard, this app disabled the add to cart button. The first time they fixed it within about an hour, the second time they couldn't fix it and blamed shopify.

Please do not use this app. This has severely impacted my business.

Sup Drinkware
Reino Unido
17 days usando a aplicação
Questão respondida por Product Customizer 16 de outubro de 2023

Hi Sup Drinkware,

We’re sorry that you have had difficulties with our application, however we want to reiterate that the problem you’ve encountered was not due to any malfunction of our application. The root cause of the issue was that the cart drawer was disabled on the theme settings. We cannot determine who made this change, but our setup wizard does not touch this aspect of configuration.

6 de novembro de 2023

Excellent customer service was so helpful, and got me on the right track he was so patient with me, i will for sure ask for him again it meant so much to me to have his help... thank you

I Sew Jo
Estados Unidos
2 days usando a aplicação
Questão respondida por Product Customizer 8 de novembro de 2023

Hi there I Sew Jo,

We appreciate hearing that you had excellent customer support for setting up your app. Thank you for taking the time to acknowledge the support with this review. We are here to help when you need it!

The Product Options & Customizer Support Team

Editado a 26 de março de 2024

Fonctionne, Très bien. Et le support est très réactif, réponse en moins de 5min 24/24. Le meilleur rapport qualité prix des applications de personnalisation

CeliAgency
Reino Unido
4 months usando a aplicação
Questão respondida por Product Customizer 1 de março de 2024

Salut CeliAgency,

Merci de nous avoir contactés lorsque vous avez eu besoin de nous. Nous nous efforçons d’être rapides du côté de notre support et c’est formidable que vous ayez eu une courte attente pour obtenir l’aide dont vous aviez besoin. Faites-nous savoir si vous avez besoin de quoi que ce soit.

L’équipe d’assistance