Product Options & Customizer , 1 625 avaliações
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Kim was great! the installation was challenging for us to install and Kim did it for us in no time all! This app works great for us and has everything we need and it is really really easy to use. I would recommend this app to anyone who needs simple to use and understand apps.
I love this app and have been using it for a while now. I especially love the customer service. They respond promptly and contact you about possible issue before they even occur. This is important for me as I don't want to know about a possible issue after the fact. Meaning your account is monitored to ensure the app is working properly with your theme.
Hello to our friends from Trinity Custom Wigs
Thank you for leaving this fantastic review! We're glad you had a great experience! :-) We will let our support team know that their assistance was greatly appreciated!
-Melissa & The Product Options & Customizer Team
So far this app has been great and support has helped me super quickly! I found the app easy to set up as well.
Hello friends from Sacred Space Candles!
Thanks for the good word here, and the time you took to leave it! So appreciate it. Glad you feel our app works well and that the support was timely for you. We are pretty proud of both the app and our support team :-) May Sacred Space Candles be massively successful!
-Sean the Customer Success Manager & The Product Options and Customizer Support Team
I moved to this app from Variant Products app, because it worked well with Selly (an upsell app). It was straightforward and easy to set up my customizations. I upgraded the plan so I could charge more for these customizations as well (I've had this app for a couple weeks now and it's down great things to increase my AOV!). The best part was customer service - I reached out for a few questions/issues, and WOW, Sheniel was so fast to respond and they helped me out pretty instantly. It was over a course of a few days (since I had more questions/issues), and we got all my problems resolved. No other app has provided me with this level of support. Very, very happy with this app!
Hello to our friends from Kassava Co.
Thank you for this great review! We’ll make sure we pass your kind words along to Sheniel, who we know will be delighted to read your comment. We are incredibly grateful for awesome customers like you! Don't hesitate to reach out to us if you have any more queries.
Cheers,
Pushpesh & the Product Customizer Support Team
This app helps a bunch. Took me a minute to figure it out, but once you understand how it works its an awesome tool to have
Hello friends from AKWYR!
So nice of you to leave us 5 stars here on the Shopify app store! It helps us so much. Glad you like the app and feel it's an awesome tool -- hope your online store sees huge success!! Thanks for the recommendation!
-Sean the Customer Success Manager & The Product Options and Customizer Support Team
I use this app for customers to upload their own images or add a description to their order. It is so helpful and affordable. I needed help with an issue, I reached out to Product Customizer and they fixed it ASAP.. Thank you for your help. I appreciate it all.
Hello to our friends from Treazures By Tee
Thank you so much for taking the time to leave this excellent review. We're glad we could be of service to you and hope we can assist you again soon.
Cheers,
Pushpesh & the Product Customizer Support Team
I had a question about customizer options missing from the order summary, and the team was quick to address the issue and got it fixed quickly!
Hello to our friends from Lip Republic Inc.
Thank you for this high recommendation, we are grateful for awesome customers like you! We wish you and your store great success :-)
-Melissa & the Product Customizer Support Team
Super easy to use, help desk very responsive, and they even made tweaks for my set-up!
Hello friends from RatioJones!
So great for you to leave us this top-notch rating on the Shopify app store! We're glad our app has been easy to use and that you're willing to share! We're also super proud of our customer support team. We hope that your store is super-popular online!
-Sean the Customer Success Manager & The Product Options and Customizer Support Team
We have used this app for over two years, and it allows us to offer multiple variable options, with conditions. Easy to setup and use. Recently I needed some advice from Support, and they went out of their way to troubleshoot an issue which ended up being some code injected from another App! Would definitely recommend
Hello to our friends from Wholesomeness
We are super happy we were able to assist you! Thank you for leaving this awesome review :-)
-Melissa & the Product Customizer Support Team
the app is amazing, it help my site a lot and customer service is great. 5 stars for quality
This is Sean with Product Customizer. Im SO sorry about the slowdown you experienced with our app :(
Our dev has fixed the issue and you shouldn't see that happening anymore.
Is there anything we can do to get more stars here? Every app has an issue now and then, but it makes a great app to fix the issue and make things right asap... we've done just that.
We really value EVERY client and hope this helps. We love our app and thank you will too. Thanks so much!
Sean Hyatt & The Product Options & Customizer Support Team