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Une application qui répond parfaitement à mes besoins et qui fonctionnement parfaitement. De plus un service client réactif qui a répondu en moins de 5 minutes. Au top !
Hello to our friends at SeeMyCosmetics
Thank you for the glowing review. We're so happy to hear that you are enjoying Product Customizer. We're thrilled to learn that our support team helped you with issues quickly. We go above and beyond to help every merchant and I am glad we hit the mark for you. We wish you and your store great success!
Tanu & The Product Customizer Support Team
Service client très réactif et à l'écoute
Bonjour Infiny Bulles,
Merci pour votre retour ! Nous sommes ravis d'apprendre que notre service client a été réactif et attentif à vos besoins. Votre satisfaction est notre priorité, et nous sommes toujours là pour vous aider. Merci encore de partager!
Works as expected and the support team are v quick and helpful
Hi there Teerific,
We appreciate your positive review. Thanks for recognizing the app and the support team. We strive for being as quick as possible and giving you the solutions you are looking for.
The Support Team
Customer service is beyond 5 stars! Ultimately the app did not meet my complicated needs, but Shevaughn went above and beyond to tweak my coding and the app to try and make it work for me. I really appreciated the effort and would 100% give them a chance to try out the app!
Hi Zoo&roo,
We're sorry to hear that the app did not fit your more complicated needs, and we'd love to hear what improvements we can make to better suit your business.
Thank you for recognizing Shevaughn's work. He is an outstanding team member and will be thrilled to receive this feedback
Thanks again!
This product worked perfectly for adding a color option to my product with out effecting its stock. I make custom skateboards where people can adjust the background color, and this app made that doable.
Not only that but I had trouble setting it up, but their online chat service was there for me immediately, and their specialist Sheniel helped me super fast and solved my problem in less than 5 minutes! What a hero!
Thanks guys!!
Hello to our friends at Skate Shapez
Thanks for sharing your review with us and the community. We're thrilled to learn that Sheniel was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success!
Cheers,
Pushpesh & the Product Customizer Support Team
Gran aplicación, mejor servicio de soporte. Tuve problemas con la configuración y me ayudaron en todo momento. Había probado otras similares y esta es la que me ha funcionado mejor :)
Hola Nomadic State of Mind,
Gracias por la amable palabra! Estamos muy contentos de que haya tenido una gran experiencia con nuestro equipo de soporte. Siempre estamos aquí para ayudarlo!
The parts the app does, it does well and is easy to follow. But it won't adjust the total price in the price section (only in a little faded box below) which is a deal breaker for me. So I uninstalled it and went with another similar app for the same price that does.
Hello!
This is Sean, the Customer Success Manager for Product Customizer. We took over this app from the previous owner :)
You left a negative review for Product Customizer a long time ago and I am emailing to see if you wouldn’t mind removing it (or adding more stars)?
We have already made several improvements and fixes to past issues with this app (including new features and 24/7 support) - and it REALLY helps our ranking on the App Store if we can remove the handful of negative reviews.
Please let me know how I can support you and help in return? I appreciate it very much!
-Sean & the Product Customizer Team
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Previous Reply:
This is Sean, the Customer Success Manager with Product Customizer. I see you removed our app, and I am aware it was because our tech support could not move the location or appearance of the up-charge totals on your product pages. VERY sorry about that - it is a simple system limitation of our app. If it was something within our knowledge to tweak for you, we certainly would have gone to work asap to fix it. Im so sorry that this limitation was a "deal-breaker" for you.
Thanks for your time and for leaving this review -- it helps us to know what new features we can build into our app for the future, and what our clients are up against in this complex Shopify ecosystem. All the best to your store!
Super easy to use, and the support team is amazingly fast and helpful. Aman was able to help solve my problems, thank you so much Aman!!!
Hi Forever Bloom DE,
Thank you for your review! We're thrilled to hear that you find our app super easy to use and that our support team is fast and helpful. We're glad Aman was able to solve your problems. Providing excellent customer support is a core value for us, and we strive to ensure every user has a seamless experience. Thanks again for sharing!
brilliant support that went above and beyond - so recommended! A brilliant and smart app upgrade to Shopify platform
Hello to our friends at Mark Davies British Artist
Thanks for sharing your review with us and the community. We're thrilled to learn that our support team was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success!
Tanu & The Product Customizer Support Team
very good support! they helped me with a setup issue within 10 minutes and the app overall is very easy to use
Hello to our friends at LCDFIX-Allee
Thanks for sharing your review with us and the community. We're thrilled to learn that our support team helped you with the setup issue quickly. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success!
Cheers,
Pushpesh & the Product Customizer Support Team