Recensioni (91)

Valutazione complessiva
4,7
Numero di recensioni per livello
  • Il 84% delle recensioni ha 5 stelle
  • Il 4% delle recensioni ha 4 stelle
  • Il 3% delle recensioni ha 3 stelle
  • Il 0% delle recensioni ha 2 stelle
  • Il 9% delle recensioni ha 1 stelle
Data modifica: 1 febbraio 2025

On the first day, I was pleased with the customer service. However, on the second day, when I had additional questions, the response time was noticeably slower. I inquired about extra features and was informed that while these were available, they required an upgrade to a higher-tier plan ($49.99 per month). I accepted the higher price on the condition that I would receive the requested features. Unfortunately, after waiting two days for a demo without any follow-up, I decided to switch my custom product designer to “CUSTOMIFY.” I now find that this new design editor (Customify) better meets my needs and includes all the necessary features.

Rozovy
Stati Uniti
4 giorni di utilizzo dell’app
SetuBridge ha risposto 29 gennaio 2025

Thank you so much for the 5-star review! 🌟 I’m so glad to hear that Samta was able to assist you effectively. We truly appreciate your feedback and are here to help anytime you need it! 😊

Data modifica: 23 dicembre 2022

Customer support is very helpful and responsive to questions and concerns. The app does what it needs to do. If you're looking for a simple and straightforward product designer app, this is the one.

Update:
The app has little issues such as the clip art no longer showing up and when a customer clicks the customize button sometimes the upload file button does not appear. The app works sometimes.

School Staff Apparel
Stati Uniti
3 mesi di utilizzo dell’app
SetuBridge ha risposto 17 ottobre 2022

We greatly appreciate your review. It is a pleasure to have you as a customer. we are here for you. Contact us freely for any help.

8 giugno 2023

The function is very good, but the uploaded template image can only show half, I think this is a bug, please solve it as soon as possible

10printer
Stati Uniti
1 giorno di utilizzo dell’app
SetuBridge ha risposto 24 giugno 2023

Thank you for taking the time to share your feedback with us. We appreciate your honesty and are sorry to hear that your experience with our company fell short of your expectations.

We strive to provide excellent service to all of our customers, and we are disappointed to learn that we did not meet your needs on this occasion. Your satisfaction is important to us, and we would like to make things right.

Thank you for bringing this matter to our attention, and we look forward to the possibility of serving you better