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bis auf kleine Fehler zu empfehlen. Ein paar Änderungen wären wünschenswert, welche aktuell mit den Entwicklern diskutiert werden. Allerdings kosten diese einen Aufpreis..
Thank you for your honest and balanced feedback! 😊
We’re really glad to hear you still find the app highly recommendable overall 🙌💬 We also appreciate you sharing your thoughts on the minor improvements—feedback like this is very valuable and helps us continue refining the product.
It’s great to know those discussions with the development team are already underway. If you need any clarity on possible enhancements or next steps, feel free to reach out anytime—we’re always here to help 🚀
On the first day, I was pleased with the customer service. However, on the second day, when I had additional questions, the response time was noticeably slower. I inquired about extra features and was informed that while these were available, they required an upgrade to a higher-tier plan ($49.99 per month). I accepted the higher price on the condition that I would receive the requested features. Unfortunately, after waiting two days for a demo without any follow-up, I decided to switch my custom product designer to “CUSTOMIFY.” I now find that this new design editor (Customify) better meets my needs and includes all the necessary features.
Thank you for your feedback! We're glad to hear that you were initially pleased with our customer service. We did try to connect with you via email but didn't receive a response initially. Once we were ready to show the demo, we shared it and made ourselves available to connect during business hours.
Regarding the additional features, we appreciate your understanding of the plan upgrade. Our goal is to ensure you receive the best value and the features you need. If there’s anything specific we can do to improve your experience, please let us know—we're happy to help!
We truly appreciate your support and would love the opportunity to enhance your experience with our app.
