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I'm done with this app. We've been using it for several years now, but this is the end. During our Black Friday sale we set up tiered discounts. Some variants of products were discounted 20%, some were 25%. Unfortunately, this app incorrectly discounted all of our variants 25%. It has worked fine for quite some time until we reached out to support and they told us we had two versions installed on our store. While the extra 5% may not seem like much, it is 10% more than we would typically discount our products due to our margins. We will stick with Shopify's automatic discounts going forward, especially since they finally allow you to choose if coupon stacking is an option or not.
5 support requests later, still no response
The discount doesnt work well or function with multiple currencies
Hello, our team has reached out to provide assistance but we haven't heard back from you yet. Please respond in order for us to help with your affiliate question.
I removed and discounts still applied. I cant remove. And support NEVER RESPONDS
Something doesn't sound right, wondering if you maybe tried to remove the discounts another way and not through the app? The app discounts products through Shopify's API, and then when you turn off a sale it changes them back through the API. Sometimes we see merchants try to manually change prices back in Shopify rather than through the app. Wondering if maybe that happened.
I tried removing the discount I had applied and it hasn't applied it to all my products even though the sync was complete. Tried to reach out to customer support as this needs fixing urgently but I'm out of hours - not good enough for an e-comm store. I have uninstalled the app but it has not fixed my problem.
Hey there - really sorry for the trouble you had. Wondering if maybe the products that didn't discount simply weren't selected? It should always discount all the products selected, but if you selected a product in a collection, or a by tag etc and maybe some products weren't included they were missed.
SCAM! Do NOT install this app! There is no free version, and it will cause serious issues with your store. I'm struggling to fix the broken code. This type of app should not be allowed on Shopify.
Hi There - I'm very sorry for the trouble you had. The app shouldn't include any code in your shop, it only discounts prices. Wondering if maybe another app conflicted?
You are correct, the app isn't free, but there is a free trial. Apologies if that was confusing in the pricing. The free version listed is if it's installed in a Dev shop, or Shopify Sandbox test shop.
DO NOT USE THIS APP! Installed today and used the 'straight out of the box' discount creator. It has a very simple system in order to create the discount but when we turned it on, it applied the discount, sitewide TWICE. And it did so by changing the physical price on our shopify products (not just front end displayed price). We are losing hundreds of dollars by the minute and you can't reach any staff at all outside of the standard contact hours - no emergency help. You can't reverse their discounts, they have changed all of our pricing!!
Excellent App which allows us to switch discounts (offers) on and off large numbers of selected products in groups without having to use spreadsheets or import and export. As others have commented could be improved with a sort and search function for the list of discounts created, to make it easier to find and organise the list. Functionality is great though.
Thanks so much for taking the time to write in with your positive review. Your feedback is extremely important to us and we are pleased to hear you are enjoying the app. Thanks for choosing Bold!
So simple and straightforward. Most importantly, is immensely useful and saves so much time - would definitely recommend!
Great products, easy to install (or they will for you). Just what we needed to get a more robust discounting engine in our store (and no monthly ongoing fee). Thanks Bold Apps!
Awesome app, does everything advertised and the customer service is exceptional. I have recommended this to several other companies that are very happy with the app as well.