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I'm having great experience with the app and the support team
thank you very much for helping to make work easier.
It works and looks good while blending in well with my site design. So far very happy and well worth the minimal one time investment. Good Job Guys! RJ
I've tried to like Bold Apps, I really have. And I'm not one to write a poor review without first trying to make an attempt to contact them numerous time. But there support has been completely non-existent. I've tried an app over a year ago and when I wrote to them just about a general inquiry, I never received a reply and since then found another app with much better response times. Last week I decided to give bold discounts a try and requested installation. It's been a week and once again I have tried contacting them and nothing. Supposed to have a 14 day trial, but cannot even use the app and now I'm down to 8 days left and still no way for the app to function on my site. If they are busy, I understand. But better communication would be best as to at least let me know if they received my request.
So easy to use!! Guri and Peter answered all my questions quickly - they are real pros!! Thank you.
It did the job and save me a lot of time if I need to give discounts on a collection or a group of products. Thanks :)
I would give it zero stars if I could. Very unclear instructions and when I went to stop and restart the sale it removed all items from my sale collection. Removed tags from my shopify site that it did not put there. Now having to manually enter over 1000 product tags. Nothing they can do. One of the biggest sale days of the year ruined.
Thank you for your feedback. We sincerely apologize for any frustration this may caused you. Thank you for bringing this to our attention, we are constantly working on making our apps better.
Good app, but be careful of how to use it: you better use collections to group your discounts together instead of using the selector by default
Ticket #1118678 resolved quickly and friendly. I like the app a lot, though wish there were more payment options. I barely use it and so $20/month is a little steep.
Amazing app!! You can create discounts REAAALLY easy. The best part is the customer service! Challi solved all of my problems! The only "issue" is that the installation is not automatic, so they have to do it and it takes a while.
Hi there! Thanks so much for the review. I'm so sorry that you were provided the wrong information by our live chat specialist; we have some newer specialists on the team, however it should have been confirmed. I'm glad that you were able to get ahold of our product experts who made sure that the change from English to Spanish was made for your app!
We love hearing that you're enjoying the app, and look forward to seeing your success during BFCM! Please reach out if you have any other questions about the app. :-)
I was skeptical at first, but This App did exactly what I needed it to do. Quick & Fast. I was able to Launch a Sale in my store in 5 minutes. I love how easy it is to put a Collection on Sale or just a few items. Plus it makes the Sale Look Good with the Countdown Clock. So Far So Good!