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Wow...so impressed with these guys. Of course I am late getting ready for BFCM promotions and just started on the App yesterday.Didn't take long and I could see that I needed some help.Went to chat and got some awesome guidance and this morning I'm ready To get those Discounts in my store...yah for their help!!
Vivian F
Just set up the App. Have not tried the App yet but the customer services and response from the BOLD team fantastic!
Just added. So far so good in terms of setup. Waiting to see if it works. Good luck to everyone else who adds this app.
Super quick and helpful, and clever with their deals. They know what they're doing.
Kelsey helped me with all my problems, she was extremely fast and nice, if it wasn't for her, I'd probably had deleted the app! It wasnt working! She was awesome!!
Great support and easy to use once configured. Very happy with the app! See it live here - https://itzoo.co.uk/collections/pc-base-units
Great app! Easy to use and make sales. Customer service is on point. Needed a special request and Kelsey and Timothy (coding) were right on it! Seamless integration. Very impressed!
Perfect app to create BOGO offers with Product Upsell app. Very fast support.
Good job guys ;)
Absolutely cannot believe I'm dealing with this on Black Friday weekend. So of course you don't know until your sale is live, but with this app you can't allow the use of any 3rd party payment app (only shopify payments) because if you allow other ones, customers don't actually get a discount. AND customers cannot check out in their selected currency. This has cost me at least one sale that I'm aware of. Who even knows how many more. This app is completely pointless. The only reason I downloaded it was so my customers wouldn't have to enter discount codes. Instead I got 2 other (worse) problems. Will be uninstalling immediately after the weekend. EDITED TO ADD: After having multiple issues with my code after uninstalling their discounts app, I've learned that these problems are KNOWN ISSUES with using their apps!
Thank you for your honest feedback - we are sorry to hear about the issues you have been experiencing and would like a second chance to get you set up for success! We have confirmed that one of our experts has reached out via your ticket email, please keep an eye out and we are standing by to help!
Would have given 5 stars but due to the fact i can't schedule deals as i live in Australia and the server for +10 timezone no longer works meaning i have to manulky set up discounts. Is a great app.