Algemene beoordeling
4,5
Cijfers per recensieniveau
  • 79% recensies zijn 5 sterren
  • 8% recensies zijn 4 sterren
  • 2% recensies zijn 3 sterren
  • 2% recensies zijn 2 sterren
  • 8% recensies zijn 1 sterren
24 februari 2019

THIS IS THE WORST APP I HAVE EVER USED - AND THE SERVICE IS TERRIBLE! BE AWARE! I USED THE DISCOUNT TOOL AND IT MESED UP MY PRICING BELOW COST SO I LOST MONEY FOR AN ENTIRE DAY. THE SERVICE REP PROMISED TO FIX THE PROBLEM - AND SEIX HOURS LATER CAME BACK TO ME TELLING THAT I HAD TO MANUALLY CONFIGURE THE 850 AFFECTED PRODUCTS, THE ONLY THING THEY OFFERED AS REMIDY WS 6 MONTHS FREE - WHICH IS A JOKE. I LOST THOUSANDS OF DOLLARS AS A RESULT. ON TOP OF IT ALL - THEY SAID IT WAS MY FAULT. NEVER AGAIN.

Tom of Finland Store
Verenigde Staten
Ongeveer een jaar gebruiken de app
Bewerkt 23 september 2020

Unless you have a TON of time do NOT update this app from an earlier version. I would recommend waiting until forced (cross your fingers it won't happen). They will offer a 'free' manual install if you have a customized theme but I don't know about you, but I don't want anyone messing with my theme code (which they don't have any experience with) with no oversight. Overall I'd lump this app in with the general bad IT practices that are far too common with the Shopify community, but that shouldn't give them a pass. UPDATE: I ended up letting them do the modifications on our store after they assured me that they knew what they are doing. Well, once they did the work (totally unannounced) our cart no longer worked (our customer service let me know) so I had to roll it all back. They also left a published test-product sitting around for purchase.

Trial Guides
Verenigde Staten
Ongeveer een jaar gebruiken de app
17 november 2020

Downloaded this app for the free trial. Realized it is very easy to input the discounts. I like it and will continue to use this app.

Quality Queen Boutique
Verenigde Staten
20 dagen gebruiken de app
BOLD heeft geantwoord 19 november 2020

Thank you so much for the review. We are so happy to hear that you are enjoying the app and finding it easy to use!

26 juni 2018

Great support and easy to use once configured. Very happy with the app! See it live here - https://itzoo.co.uk/collections/pc-base-units

Itzoo
Verenigd Koninkrijk
20 dagen gebruiken de app
15 januari 2020

Great app! Easy to use and make sales. Customer service is on point. Needed a special request and Kelsey and Timothy (coding) were right on it! Seamless integration. Very impressed!

Off The Hook
Canada
20 dagen gebruiken de app
9 maart 2018

Perfect app to create BOGO offers with Product Upsell app. Very fast support.
Good job guys ;)

Buum Store
België
20 dagen gebruiken de app
18 februari 2017

This app is so complicated and repeated request to customer service were not answered. This was my first time buying it in full and it was a BIG MISTAKE.
There should be an onboarding call or someone to help if you are charging full price upfront.

We would love a refund- since it's apparent we never were able to even set up the first discount but our request for a refund was refused.

BUYER BEWARE

Keep Doggie Safe
Verenigde Staten
Ongeveer een jaar gebruiken de app
12 november 2020

Works pretty well to automatically create discounts. Instead of going into every product, this is way easier !

SPORTSNATION.SHOP
Canada
20 dagen gebruiken de app
BOLD heeft geantwoord 13 november 2020

Thank you so much for your review. We are so glad to hear that you are finding this app helpful and easy to use!

1 december 2013

This app is very cool, and worth the price. Had it up and running within an hour. The videos the developers include are super helpful in making it work with your specific theme, and the ability to set up a timed sale quickly and professionally is pretty amazing. We did have some downtime as well on Black Friday, but Bold Apps got it back up and running pretty quickly. That is the only reason we give four stars instead of five, but overall, we are very happy we installed this app, and will continue to purchase apps from Bold.

rembrandtz
Verenigde Staten
12 maanden gebruiken de app
24 november 2020

I Had super high hopes for this app but upon installing their "One click install" option, it glitched. my storefront on would sync half of the products. I put in a ticket and am now at the end of my trial and STILL have NO RESOLUTION. I've followed up multiple times and all I keep getting is we'll update the ticket and have someone get back to you... in the meantime, I have an app that I'm testing and it isn't working correctly which is costing me sales. I can see the potential in the app but the customer service does not make it worth it. if you are going through a sale and the app glitches, don't expect speedy resolutions.

Sunshine And Pixels
Verenigde Staten
12 maanden gebruiken de app
BOLD heeft geantwoord 25 november 2020

Thank you for your honest feedback - we are sorry to hear about the lack of communication from our end and would like a second chance to get you set up for success! We have confirmed that one of our experts has reached out via your ticket email, please keep an eye out and we are standing by to help!