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Great app and great customer service. This app really allows you to properly customise your feed and get it into the right format to work for all of your sale channels. And when a feature isn't present (or doesn't work as expected) their customer service team is extremely responsive, and open to development changes. For instance, I request more than 4 inventory rules, to add rules to display colour, pattern and material within the feed - and they made it possible to add over 60 rules to meet a range of different variables (and this was done within 48 hours). The app also allows you to create custom feeds which can be used for other purposes too (such as creating a feed of products with missing images, or missing descriptions, etc). And that's just one example. You can get really creative with the feeds you can make, and use them to power some cool features (providing you have some coding experience, or access to developers). Really great app, couldn't recommend it enough.
the new layout is great, cool new features with this update!
Genial, me han ayudado mucho en todo y el sistema de soporte es muy rápido y eficaz, han sabido solucionar mi problema.
Super quick responses and so helpful answering all of our questions!! Definitely recommend for creating feeds
We've had a little issues, but all in all so far so good.
Fantastic. The support team really helped me with my feeds and getting my shopping campaigns sorted out. Thank you so much Naana!! <3
Hi, the app continues to be down for me, been months of issues with the feed not updating or not being able to generate an updated feed. UPDATE - Hi the server has been down for 2 days now as of 8-27-2019
Thank you for reaching out. Apologies for the delay in getting back to you. For some reason, we only discovered an email from you dated 23rd April. Perhaps the previous ones were not coming in? We have replied and await your response :)
Amazing support by Retail Tower. One of RT's staff walked me through the whole process of uploading my product feed to Bing and Amazon. He was very patient with me since it's hard to figure out how to upload those feed by myself. In my opinion, Retail Tower now is way much better than the free RT back in the day. 5 stars for the new version. Keep up the good work RT team! Highly recommend!
Fantastic Customer Service!! They are very efficient and solve your problems very quickly.
As the moment app with the best customer service that we have.
Still continue,They lost our data and nothing there and they charged us BELLA
VP of customer experience not helpful at all in the middle of Skype she disappeared.
When i can't connect to the App which i pay for every month what should i think?
Not good