Algemene beoordeling
4,3
Cijfers per recensieniveau
  • 68% recensies zijn 5 sterren
  • 11% recensies zijn 4 sterren
  • 8% recensies zijn 3 sterren
  • 0% recensies zijn 2 sterren
  • 13% recensies zijn 1 sterren
26 mei 2016

Really appreciated all of the help. Response was instant & person was very knowledgeable and patient. Got the feeds working & very pleased because in the past when I was doing manual feeds on my own I had errors but with Retailpower we have no errors so I expect that I'll get better performance from the Merchant Center now. Thanks, Retailtower !

Bio Beds Plus
Canada
Ongeveer 2 maanden gebruiken de app
Bewerkt 23 maart 2020

Love how quickly the team built the automated feed for me. No issues or concern with how support supported me. Great experience would recommend.

The Chic Outlet
Verenigd Koninkrijk
Ongeveer een maand gebruiken de app
6 oktober 2015

I sell apparel and the app was able to import all attributes like size and color for my variants and the feed was perfect. For those products that don't have attributes from my store, I was able to use their ATTRIBUTE MAPPING feature to set them in my feeds. Great app!!!

4della Thong
Verenigde Staten
Ongeveer een maand gebruiken de app
21 december 2021

Thanks, Meg for your help. This is a great app to sync products automatically. I have no issues at this moment using this app.

InStock Furniture and Homeware
Nieuw-Zeeland
Ongeveer een maand gebruiken de app
18 januari 2018

I'm very satisfied. Great app and amazing support.

Sportfunshop
Verenigde Staten
Ongeveer een maand gebruiken de app
29 juni 2016

Not my favorite app, but seems to be the only one that supports Amazon marketplace and Shopify integration. Will update my review when I'm no longer running into issues.

Mfi Medical Equipment Inc
Verenigde Staten
28 dagen gebruiken de app
Bewerkt 20 oktober 2016

Really wanted this to work, but I could never get it to - don't really know why. Support was really friendly and tried hard to fix the problem.

Woot Hammy
Verenigde Staten
26 dagen gebruiken de app
Bewerkt 12 mei 2020

The app has a lot of potential but can be slow to load at times.

Support are keen to help but fixes to bugs (yes they are bugs even though they say they aren't) within the platform can be very slow.

Help links don't work and you get sent to article doesn't exist errors and the inventory filter doesn't save what it says the condition is e.g. greater than saves as equal to or greater than.

Just needs some attention to detail and documentation so if you want to just dump all products into a feed then this is the app for you.

Sadly not for us and we have moved to a different provider.

Noah’s Forest Friends
Verenigd Koninkrijk
25 dagen gebruiken de app
FeedGeni heeft geantwoord 11 mei 2020

Thank you for your feedback Adam, we are continuously working on the product to improve it and feedback like yours helps us make the product more better.

31 augustus 2020

The support on this app is incredible. Honestly they helped customise a feed for Awin which took various emails back and forth for about 2 weeks. They have been so helpful and would recommend them to anyone.

ColinBradleyArt
Verenigd Koninkrijk
24 dagen gebruiken de app
25 maart 2022

ABSOLUTELY HORRIBLE, DO NOT BUY! You almost think it`s a scam, given the poor state of the app. I tried to create a custom CSV feed for one our our sales channels and the troubleshooting process is now in it`s second week. Categories are missing every time I open the feed configurator, values from the metafields are sometimes shown, sometimes not. Support sees my feed complete, whereas myself and our integration partner constantly see missing values.
Please save yourself some time and try a different app!

FrunzăDeMăslin.ro
Roemenië
21 dagen gebruiken de app
FeedGeni heeft geantwoord 31 maart 2022

Hello there,
Thanks for using our App and Sorry for inconvienence, our experts looked into this case deeply.
With regards to Categories, you had 3 types of categories, 2 were meta fields and the other was a universal product category/taxonomy that has to be mapped as part of your feed setup in the app. This universal taxonomy/categorization was initially skipped during your initial feed setup which rendered that Category column blank.
We would love to address any issues you are facing and interact with the rep from the shopping channel. Thanks.