UpCharge Fees Addons Surcharge

After searching through a bunch of apps, we finally found one that met all our needs! The team at Order & Product Fees were quick to respond and incredibly helpful. Very happy with the app!

Awesome, it works perfectly, I recommand this app for everyone wants to apply extra fees it's very helpful.
Special mention to the support team always available to help us.

Exactly what I was looking for to charge processing fees on my Event Products. Includes the ability to easily add IF statements to narrow in the product types to charge fees on with control over how to display that fee to the customer. Thanks!

We do not charge for shipping, but we do charge a flat packaging and handling fee. This app works GREAT for us. The staff has been helpful and quick to respond when needed. We have been using this app for a couple of years now with nothing but good results. I would not hesitate to recommend giving them a try, They've been great for us.

The staff was amazing, until Black Friday, when they were unresponsive, and the app stopped working properly. It failed to charge a processing fee on every cart, it randomly charged the fee even when all the settings were correct (the staff at MageWorx set up the fee for my store themselves.)

Pretty unhappy with this situation at the moment.

This app definitely does what it says, and once its all configured it works great!

However, it took a bunch of trial and error and time with support to make it work the we intended. I would give it a 5 star rating if they fixed their documentation so it was clear.

Here are a couple of things we learned:

1) If you are going to use this for handling fees or fees that apply to every product, then you'll be using the HIDDEN FEE type, to make it work correctly you need to make sure to click the "DEFAULT" button for every one of the hidden fee type or they won't be applied, even when you rule would appear to do so. This is no where in the documentation, but should be.

2) You cannot affect the sort order or where the fees are shown in the cart, so they are not group or placed in alphabetical order. This means that the cart looks a little random. We wanted the fees to be shown after the products they applied to, but were told no can do! It really doesn't make any sense, and I'm sure if you could edit the code for your cart you could figure it out.

Other than these the app works well and does as its advertised!

I thought this app would help me add a processing fee for specific items going to specific countries. Apparently testing for specific countries is impossible. The app is not working like I need it to and support is very unhelpful.

This app works great for us and also gives us flexibility in how we charge different types of fees, whether it's a percentage fee, flat fee, hidden fee or another option. Support is amazing for both technical help, answering general questions and giving tips. Update: Unfortunately this app ended up being rather unreliable in the long run. If you have a small store, this might work. However, for larger stores the consistency of the fee being applied is spotty. Also, the way the app adds the fee is not ideal with products needing to be created each time.

The app is great, works perfectly. A really helpful tool that fulfills all our needs. But the best of installing this app in our store was all the help we received from the support team. Extremely kind people, very committed and they helped us until everything was set up. Great support, for a great app! Keep the good work guys! Thanks so much!

App is flexible and easy to use. Provides a wide range of configurations options to manage fees across different product sets, The support department is excellent, Quick to respond and fast to resolve.