UpCharge Fees Addons Surcharge

Exactly what we needed to collect online convenience fees for certain services that can be purchased in our store at a lower cost to us. The developers responded with a fix for a problem with tracking changes in the cart after the fee had been applied and now we're very happy with the additional options that this app gives us. Highly recommended if you have a retail store and want to encourage in-store purchases for local services.

When 3M introduced a new premium Paint Protection Film product (ProSeries), we were looking for a way to offer the upgrade on all our kit products. Shopify limits variants to three, so this App saves a major rebuild of our site. Product Fee allows us to offer the upgrade. The option to upgrade appears when a kit is added to the shopping cart.

We found set up of the app rather complex, and there were some bugs to work out, but MageWorx took care of all the issues with prompt responses. They are easy to deal with, professional and follow through. Thanks again.

We use this app to add a cart fee during checkout. It works quite well and the support team is super responsive! I wish there was a little more opportunity for customization (our cart fee needs more details to describe it and there is a strict character limit). The cart fees work by generating products, which can seem a little confusing on the backend, but the benefit is that the cart fee shows up everywhere we need it to (work orders, confirmations, etc.). Overall would recommend this for a solution to cart fees and we have definitely seen this app pay for itself with the increased revenue.

Great customer service, app works as described. I ran into an issue when I installed another app not made by Mageworx, and when I contacted the team they were quick to reply and help me out of a jam. Thanks for the support!

After searching through a bunch of apps, we finally found one that met all our needs! The team at Order & Product Fees were quick to respond and incredibly helpful. Very happy with the app!

Awesome, it works perfectly, I recommand this app for everyone wants to apply extra fees it's very helpful.
Special mention to the support team always available to help us.

Exactly what I was looking for to charge processing fees on my Event Products. Includes the ability to easily add IF statements to narrow in the product types to charge fees on with control over how to display that fee to the customer. Thanks!

The staff was amazing, until Black Friday, when they were unresponsive, and the app stopped working properly. It failed to charge a processing fee on every cart, it randomly charged the fee even when all the settings were correct (the staff at MageWorx set up the fee for my store themselves.)

Pretty unhappy with this situation at the moment.

This app definitely does what it says, and once its all configured it works great!

However, it took a bunch of trial and error and time with support to make it work the we intended. I would give it a 5 star rating if they fixed their documentation so it was clear.

Here are a couple of things we learned:

1) If you are going to use this for handling fees or fees that apply to every product, then you'll be using the HIDDEN FEE type, to make it work correctly you need to make sure to click the "DEFAULT" button for every one of the hidden fee type or they won't be applied, even when you rule would appear to do so. This is no where in the documentation, but should be.

2) You cannot affect the sort order or where the fees are shown in the cart, so they are not group or placed in alphabetical order. This means that the cart looks a little random. We wanted the fees to be shown after the products they applied to, but were told no can do! It really doesn't make any sense, and I'm sure if you could edit the code for your cart you could figure it out.

Other than these the app works well and does as its advertised!

I thought this app would help me add a processing fee for specific items going to specific countries. Apparently testing for specific countries is impossible. The app is not working like I need it to and support is very unhelpful.