UpCharge Fees Addons Surcharge
Lees welke hoge kwaliteitsnormen Shopify hanteert voor snelheid, gebruiksgemak en waarde voor de merchants
Recensies (149)
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The service for this app is outstanding. We had an issue with how the charge was being displayed to the customer and within a day they had it fixed and looking just how we wanted it to.
We had an issue placing a Processing Fee on our website. Sent a email and it was fixed within minutes. Customer Service was awesome and we are still ahead of schedule of posting our store to the web! Thank you!!
These stars are for Angie & Valentin. Good customer service! Got help troubleshooting a problem within minutes of my request.
Works fantastic and customer support is great and fast. If this app 'doesn't work' on your store, its because you did not follow directions and request their free one-time installation. Thank you guys for this app! Just what we needed.
Great support team! The processing fee inclusion was elegant and kept things very clean for our customers.
Hello,
Thank you for this great feedback! We’ve really enjoyed working with you :)
Do not hesitate to contact us if you have any questions or need our help. We will be happy to assist.
Have a wonderful day.
I sell beverages and was able to use this app to add a bottle deposit fee to my cart. There are small things that could be improved but the core of the app works great. Support was fantastic. I'd recommend this app!
Great app, the unique in its usage and no alternative can do what this app can .. great customer service.. not easily found in any other app.. (Like)
In the computer hardware retail business profit margins are super low and competition is fierce. This app helps us to keep our prices at competitive levels whilest protecting us against lost funds due to transaction fees from payment gateways.
The support team takes pride in their work and the level of profesionalism and product / app expertiese is something I haven't seen in a long time.
Thanks guys! Keep it up! I look forward to a long lasting business relationship with you.
This app does exactly as it says. Customer service did the installation for me within 2 hours of me downloading the app. They were also very quick to resolve issues I had with my custom theme.
Angelika and Vitali were especially helpful and friendly.
Hello,
We are incredibly grateful that you took the time out to leave us a 5-Star review. I will share this with our team to let them know to keep up the amazing work :)
Thank you, once again, for your kind words.
Have a wonderful day.
Support is excellent and highly responsive, but truly the app is a bit quirky. If you use a hidden fee that is % based, your customers may see an extremely high amount of products in their cart, which I think will really hurt conversions.