Upcharge Fees & Product Addons
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Great App and brilliant customer service. Went above and beyond to help me!!
Thank you very much for your kind words and 5-star review! 🌟
We’re glad to hear the app is working well for you and that our team was able to assist you beyond your expectations.
If you need any further help or have suggestions, please don’t hesitate to reach out.
Maggie & the team at Mageworks are always so helpful! I love this app and so appreciate the great customer service they provide.
Thank you so much for the kind words! We're thrilled to hear you're enjoying the app and that Maggie and the team have been helpful. We truly appreciate your support and are always here if you need anything! 😊
This app is perfect for the new US tariffs. It was pretty easy to set up especially with the great tech support I received to make sure it was all working correctly.
Thank you so much for the 5-star review! 🌟 We’re glad to hear the app is helping you manage the new US tariffs and that setup was smooth. It’s great to know our support team could assist you in getting everything working correctly. We truly appreciate your feedback!
We have been using the app for a long time. It works as it should. Many thanks to the support team, who helped us quickly with the update.
Hello,
Thank you so much for your kind words and for taking the time to leave a 5-star review! 😊 We're thrilled to hear that the app has been working well for you and that our support team could assist you quickly with the update.
If you ever need any further help, feel free to reach out—we’re always happy to assist!
The Mageworx team have been amazing helping us migrate to the new verision of their app, Never have any problems with the app, works like a dream
Shoutout to Maggie and Polina who have outstandingly helpful
Recommend this app.
Wow, thank you for your amazing review! 🌟 We're so glad to hear that your migration went smoothly and that the app is working perfectly for you. We'll be sure to pass your kind words along to Maggie and Polina - they'll really appreciate it!
If you ever need anything, we're always here to help. Thanks again for your support and recommendation!
Really solid app — setup was simple and didn’t take much time. We used it to add import tariffs, and it worked just the way we needed. Didn’t even have to reach out to support. We’ll see how it goes over time, but so far, it’s been great.
Thank you so much for the great review! We’re glad to hear the setup was smooth and that the app worked perfectly for your import tariffs — and even better that you didn’t need any support! We appreciate your trust and hope it continues to serve you well over time. Don’t hesitate to reach out if you ever need anything!
We utilize this App to add an order processing fee on all of our orders. Any time we have an issue with the processing fee we reach out to Mageworx. They are always quick to respond and are very timely in helping out with any issues that may be happening. The issues we mainly had were proper installation/implementation into our website. They made it quick and painless with all the help they provide.
I had some problems on the checkout page. The helpful and friendly team quickly helped me solve the problem. Many thanks for that! Your product is simply versatile and good.
Been testing this tool for a week now due to the newly implemented tariffs in the US market. Support from the tech has been pro-active and very responsive!
Thank you for the 5-star feedback! 🌟
We’re happy to hear the app is helping you navigate the new US tariffs and that our support team has been proactive and responsive. We truly appreciate your trust and support!
Quickly responded to my request and changed an issue within a day! Super appreciative and very happy with the customer service/product.
Edit - months later they still support us and the app. They are very helpful and responsive in development support, and were quick to address and solve any bugs that our template caused. Great team!