UpCharge Fees Addons Surcharge

I used this app with my Shopify store and am 100% happy. Even when I ran into a bug their customer support was super helpful and fixed everything I wanted super quickly. Top notch app and developer!

From implementation to ongoing support, we couldn't be happier with the Order Surcharge & Product Fees app and the Mageworx team. Great product and partner!

This app was really helpful in creating the additional processing fees we needed to, hidden in the cart but dynamically setup to match totals.

Good app for all kinds of fees. The installation is a little tricky, but the customer support is very good and helps you very fast!!

I like the idea of having the handling fees. I didn't find another tool on the store, unfortunately not always work, not on my case.

All around "good app", however: Unfortunately, after a few months of use, the app stopped geo-locating our customers. Support assured me they had a new version in the works and that they would not let us down. Fast forward a few months, our team has to single-handedly edit every order that comes in to request more money from the customers after-the-fact, since the app did not add the required fees. This is still not fixed. Being a developer myself, I offered my help to feed the app the proper geo-location from another API on the frontend, myself. This was turned down on their part. I feel there is no resolution to this, as we are patiently waiting for them to update the app. Support is usually very good, Angelika answers very well to every question.

I own a floral distribution business and needed a way to add a percentage to the cart during major floral holidays in order to make up for increased flower costs (valentine's day and mother's day). The team here set it up for me at no charge and helped me with some adjustments to get it right. Very easy to work with and the app works just as described. I'm very pleased overall.

app mostly works, has some slowness about it and can sometimes bug out, but working with developer as it happens to work out why

Five stars. Burgeon Beer Co. is a craft brewery, and we allow our customers to order beer online for in-store pickup. We use a different POS than the Shopify option for onsite sales, so there previously wasn't a way for us to add gratuity for our to-go staff as an option at check-out. This app was a perfect work-around, and tech support is SUPER fast, attentive, and thorough. Def recommend!

Superb customer service. Angelika's always incredibly patient & answers all my questions in a timely matter.