Upcharge Fees & Product Addons
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Avaliações (129)
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We needed some custom coding done on the app and were extremely happy with the results as well as the quick turn-around. Maggie and her team really delivered for us and we are very happy with the support and functionality of the app.
Thank you so much for the 5-star review! 🙏
We’re really happy to hear the custom coding worked out exactly as you needed and that the turnaround met your expectations. I’ll be sure to pass your kind words along to the team - they’ll really appreciate it.
If you ever need help, just reach out anytime!
This app is super handy! We use it to easily add shipping insurance to orders. And the support team is awesome – they're super knowledgeable, always find solutions fast, and super responsive.
Thank you for your review! 😊 So glad the app fits your shipping insurance setup well. And we really appreciate the kind words about our support team. We’re always here if you need anything!
Quick to address our issue and helpful with instructions along the way. Great for our add-on packaging fee.
Thanks for your review! Happy we could help and get things sorted fast. If you ever need help refining your add-on fee, we’re here.
"I had a great experience with the UpCharge team andd Vitali. I needed some help with custom configuration, and their support (shoutout to the team!) was incredibly responsive and helpful. The app works exactly as described and has made managing our surcharges much easier. Highly recommend!"
Thank you so much for the 5-star review! 😊
We’re really happy to hear you had a great experience with the UpCharge team - and I’ll be sure to pass your kind words along to Vitali as well. It’s great to know the custom configuration is working smoothly and that the app has made managing surcharges much easier for you.
If you ever need help with further adjustment, just reach out - we’re always here to help.
Great customer service! Fast, knowledgeable and helpful reps!
Thanks for the 5-star review! 💙 We really appreciate it! And we’re always here whenever you need a hand.
Wonderful customer service! Thank you for the prompt and detailed response.
Thanks for the promptly response and support from UF team
It’s essential for the U.S. tariffs. When I was having trouble with the app, their support was amazing. Thank you, Angie and Evgeniya! Don’t hesitate to reach out to the team—they’re incredibly kind and helpful.
One pro tip from me: when testing the app, make sure to select your own country as well, not just the U.S. It should work properly then. If something doesn’t show up, it’s likely due to your IP address.
Good luck!
Thank you so much for the wonderful review and for sharing your experience with the app 💙
We’re really glad to hear that the app is helping you with U.S. tariffs and that our support was helpful when you ran into trouble. It truly means a lot that you took the time to highlight that.
Also, huge thanks for sharing your pro tip about testing with your own country selected and keeping IP in mind - that’s very valuable advice for other merchants who might be setting things up for the first time.
If you ever need anything else, please don’t hesitate to reach out. We’re always happy to help! 🙌
Just what I've been looking for to help with the new US tariffs! I had a little bit of a configuration issue and despite dropping an email to support at the weekend the team responded, Angie, Polina and Vitali are all amazing.
There was investigation, follow ups, clear communication, and most of all, care. All the things that make great customer support.
It also worth pointing out that the configuration issue was down to my misinterpretation of a section of preferences, not an issue with the application itself.
Thanks for a great app!
Thank you so much for your thoughtful and detailed review!
We’re truly delighted to hear your kind words - they mean a lot to our whole team. If you ever need assistance again, we’ll be more than happy to help.
Thanks for choosing our app, and we’re thrilled to have you with us!
a good app for charging our customers local taxes based on their location
Thank you for the 5-star review! We’re glad you’re enjoying UpCharge and finding it useful. If you ever need any help with setup or have questions, our support team is here for you.