UpCharge Fees Addons Surcharge

UpCharge Fees Addons Surcharge

Avaliações (147)

Avaliação geral
4,1
Pontuação por nível de classificação
  • 73% das classificações são de 5 estrelas
  • 7% das classificações são de 4 estrelas
  • 3% das classificações são de 3 estrelas
  • 6% das classificações são de 2 estrelas
  • 12% das classificações são de 1 estrelas
17 de outubro de 2024

App could be better and there is no scope for enhanced features or customisable options.
In terms of adding fees and surcharges, the function does not do well in shopping carts and customers can delete the option which defeats the purpose in the first place.

ICE Group Hospitality
Austrália
Over 4 years usando a aplicação
Questão respondida por Mageworx 18 de outubro de 2024

Hello,

Thank you for taking the time to share your feedback.

We’re sorry to hear that the app didn’t fully meet your expectations, especially with regard to adding surcharges in the shopping cart. Your point about customers being able to delete the options is valuable, and we understand how that affects the functionality.

We're continuously working on improving the app and introduced the new app version which has more optimized and stable performance recently. If you are interested in migration, please contact our support team.

We appreciate your input and hope to make your experience with the app better moving forward!

11 de agosto de 2020

I like the idea of having the handling fees. I didn't find another tool on the store, unfortunately not always work, not on my case.

EZ Inflatables
Estados Unidos
Over 5 years usando a aplicação
Questão respondida por Mageworx 7 de setembro de 2020

Hello,

Thank you for taking the time and share your feedback with us.
We are sorry the app doesn't work for your needs. We are constantly working on improving our apps, collect all the feedback, and feature requests to implement them in future app versions.

Have a great day!

30 de setembro de 2022

Support is excellent and highly responsive, but truly the app is a bit quirky. If you use a hidden fee that is % based, your customers may see an extremely high amount of products in their cart, which I think will really hurt conversions.

New Life Scientific
Estados Unidos
3 months usando a aplicação
17 de dezembro de 2022

This app doesn't look very good in the shopping cart. It also duplicates and generates its own products, so thats a mess. It also adds its own filters to your collections, also a mess.

Northern Lights Music
Estados Unidos
About 1 hour usando a aplicação