Upcharge Fees & Product Addons
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App could be better and there is no scope for enhanced features or customisable options.
In terms of adding fees and surcharges, the function does not do well in shopping carts and customers can delete the option which defeats the purpose in the first place.
Hello,
Thank you for taking the time to share your feedback.
We’re sorry to hear that the app didn’t fully meet your expectations, especially with regard to adding surcharges in the shopping cart. Your point about customers being able to delete the options is valuable, and we understand how that affects the functionality.
We're continuously working on improving the app and introduced the new app version which has more optimized and stable performance recently. If you are interested in migration, please contact our support team.
We appreciate your input and hope to make your experience with the app better moving forward!
Erfüllt seinen Zweck recht simpel und leicht zu bedienen. Keine Probleme.
Nur der Preis ist jetzt für die simple Aufgabe etwas hoch finde ich. Am Ende sollte eine extra Fee aufgrund bestimmter Produkte eine simple Funktion in Shopify sein ohne dafür zahlen zu müssen.
Hello,
Thank you for sharing your feedback! We're glad to hear that you find the app easy to use and that it works well for your needs. 😊
While the app may seem simple on the surface, it actually offers quite flexible settings that allow merchants to create different types of fees with various conditions. This flexibility helps accommodate a wide range of use cases beyond just basic fee additions.
We understand that pricing is an important factor, and we truly appreciate your input. If you have any questions or need help optimizing the app for your store, feel free to reach out - we're happy to assist!
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Hallo,
Vielen Dank für Ihr Feedback! Es freut uns zu hören, dass Sie die App als benutzerfreundlich empfinden und dass sie Ihren Anforderungen entspricht. 😊
Auch wenn die App auf den ersten Blick einfach erscheint, bietet sie tatsächlich recht flexible Einstellungen. Diese ermöglichen es Händlern, verschiedene Arten von Gebühren mit unterschiedlichen Bedingungen zu erstellen, um eine Vielzahl von Anwendungsfällen abzudecken.
Wir verstehen, dass der Preis ein wichtiger Faktor ist, und schätzen Ihr ehrliches Feedback sehr. Falls Sie Fragen haben oder Unterstützung benötigen, um die App optimal für Ihren Shop zu nutzen, lassen Sie es uns gerne wissen – wir helfen Ihnen jederzeit weiter!
I like the idea of having the handling fees. I didn't find another tool on the store, unfortunately not always work, not on my case.
Hello,
Thank you for taking the time and share your feedback with us.
We are sorry the app doesn't work for your needs. We are constantly working on improving our apps, collect all the feedback, and feature requests to implement them in future app versions.
Have a great day!
Support is excellent and highly responsive, but truly the app is a bit quirky. If you use a hidden fee that is % based, your customers may see an extremely high amount of products in their cart, which I think will really hurt conversions.
This app doesn't look very good in the shopping cart. It also duplicates and generates its own products, so thats a mess. It also adds its own filters to your collections, also a mess.