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The support team did an amazing job in helping sort out a problem with my site. They were quick to act and were able to resolve the issue super quick. All is up and running well now. Thanks again and keep up the great work!!!
I had an exceptional experience with customer service. I would especially like to highlight the excellent support I received from Helen, who resolved all my doubts super quickly and with great professionalism. It was a true pleasure to interact with someone so competent and helpful. I highly recommend this service to anyone in need of assistance!
It provides a better user experience.
At first the app wasn't being displayed for some reason and Helen from the support team immediately fixed that for us. Then we realised there was another issue that would not work properly with our theme and she also resolved that in a matter of minutes.
Thank you.
Amazing customer service from Helen, figuring out an issue in our code that was impacting our product grid. All resolved and lot's more happy customers shopping on our site.
The Smart Product Filter & Search app has been a fantastic addition to our Shopify store. It’s incredibly intuitive and has made it much easier for our customers to find exactly what they’re looking for, resulting in improved sales and a better user experience overall.
A special shoutout to Helen from the support team, who went above and beyond to fix our issue. Her response was fast and efficient, and she resolved the problem in no time. I highly recommend both the app and their exceptional customer service!
Great app, very user friendly and simple to use. The team's support service for personalization of the app is brilliant. We recently updated our store's theme and had to reach out to the app's support team to adjust some settings. Helen and her support staff were very prompt and responsive in making updates to our store to ensure our website continued running smoothly for our customers
App is fairly easy to use. Customer support was super helpful when I couldn't get something working. Very responsive and happy to help which is a huge plus. Would recommend.
The app is very comprehensive and allows filtering by a large number of parameters. The product support is outstanding if a little slow due to the time difference. One thing is that there are SO MANY variables available that the filter organization becomes a little tricky. Nevertheless, knowing everything, it'd still be my first choice.
The support is great, they have helped me anytime I encountered an issue. Helen is awesome! The app helps our customers find products on our website so much easier! I cannot recommend it enough :)
App works as expected, and the team has been super responsive when I requested a few changes. Helen always gets back to me quickly, and they have been able to meet any requests I've had in the 3 or so years we've been using this app!