Recensies (1.627)

Algemene beoordeling
4,9
Cijfers per recensieniveau
  • 92% recensies zijn 5 sterren
  • 4% recensies zijn 4 sterren
  • 0% recensies zijn 3 sterren
  • 0% recensies zijn 2 sterren
  • 3% recensies zijn 1 sterren
22 maart 2022

This app is exactly what you would expect. Amazing customization capabilities, works flawlessly with our custom theme, and the support is what makes this all that, responsive, friendly, helpful and will provide a solution for you. A no-brainer in my book will recommend hands down!

Elizabeth Anthony
Verenigde Staten
10 dagen gebruiken de app
Bewerkt 17 maart 2019

This App works and suddenly it will be down and you will not see any filters. I am using this App from past 6 months and I have faced issue multiple times. Today the App is down and i am not able to see all the products in the website and it effected my sales. I am not sure if there is any maintenance activity or the developer doesn't care to inform about it. I request everyone to stay away from this app. Not worth having it. Make sure to select an App which has 24/7 support, a working phone number maybe and notify customers properly when App is going thru maintenance activities etc.

I am updating my review based on your reply here. If you have upgraded your App from Version 4 to 5, did you inform all your customers about the upgrade so the stores can check proactively to see if there are any issues and report them to you immediately. So you guys are upgrading an App and not testing if the App is backward compatible. Remember stores are paying for your App and this is not a free service.

NYDHI BADMINTON STORE
Verenigde Staten
9 maanden gebruiken de app
Globo heeft geantwoord 17 maart 2019

Dear customer. We are so sorry for the problem. We have fixed it. Our team will contact to you to upgrade to version 5.0. We faced the problem because you are using version 4.0.
One again, We are so sorry for the problem

Bewerkt 27 augustus 2021

The app itself works great. However, it was not possible for the app to automatically match our original layout on the collection page. The support managed to manually design the collection page to match our original layout with a few misdemeanors. To correct these design issues, we are in contact with support. Even though we´re illustrating with printscreens how the original layout are, they still can´t understand that their take on the original layout doesn´t match. They´re a little bit slow and simply don´t understand what to correct. The app itself is a 5 star. The support is quick to reply but they´re certainly not easy to communicate with. Update: They have found a solution to the design problems and helped us out. Very friendly, fast to communicate with. Next time we hope for a smoother communication in order to be more efficient.

Jim Rickey
Zweden
8 maanden gebruiken de app
19 maart 2021

I have installed this app on 4 sites! Fast and always available support. They solved all the problems in less than a day. I absolutely recommend this app!

Eleventy Milano B2B
Italië
9 dagen gebruiken de app
29 september 2022

I needed to fixed some CSS issue, the support team has been very helpful. Resolved the issue with 12 hours. Excellent support. The app also has work well for us over 3 markets.

APC-OTA
Singapore
9 dagen gebruiken de app
18 mei 2021

Great app, improved functionality on our store... had some issues installing it with our custom theme but they helped fix it right away

Ewing Athletics
Verenigde Staten
9 dagen gebruiken de app
4 maart 2023

Great app with a lot of functionality. Customer service is fantastic. Needed a few tweaks to get it working with our theme but the Globo team took care of it in a matter of hours. Highly recommend!

Olithica
Verenigde Staten
9 dagen gebruiken de app
27 juni 2020

Does what you think it does! And if it doesn't, the support is excellent! We had some small issues in the start, but were solved within 24 hours by Sarah of the support team!

Oeben's Mercantile
Nederland
8 dagen gebruiken de app
Bewerkt 13 september 2018

Had issues with breaking Filter and uninstalling but the App itself is perfect. Support helped me quickly to fix a couple of bugs regarding the app and now works perfectly. If you have issues don't hesitate to contact their support which works.

Weekendbee - sustainable marketplace and community for outdoor lovers
Finland
7 maanden gebruiken de app
9 februari 2022

Excellent app that works brilliantly out of the box. We required a few tweaks to be made and Helen and the team sorted these out very quickly and to a high standard. Excellent company to deal with. Thank you.

RILEY Boutique
Verenigd Koninkrijk
8 dagen gebruiken de app