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Not only that the app is superb and has a lot of good features, their support is absolutely five stars. Has received quick help with good results.
App is fairly easy to use. Customer support was super helpful when I couldn't get something working. Very responsive and happy to help which is a huge plus. Would recommend.
Very quick and responsive. Solved my issue within a few hours and restored the app. Conversations were very helpful and informative.
We encountered an issue where products weren’t displaying in the collections, but Helen and her team quickly resolved it. Thank you for the excellent support! Great communication as well :)
This app has been great. I have been using it for a short period of time and so far, it has been everything I am looking for and more. Customer service is top notch. I had an issue with the layout I tried to work out, come close, just couldn't get it right. Reached out to support, Helen from Globo reached out to us very quickly jumped on our site and made it just how we wanted the look and feel of it. Huge thanks to Helen and Global support. Keep doing what you all do best.
We've been using Smart Product Filter & Search for over a month now and it has been working well. I've had to reach out to support a few times and they has been responsive every time, but most recently, Helen had our problem resolved in minutes. Well done.
Quick anser from support. Some features should be updated:
when a customer searches for a product by typing it in the search field, he ends up on the product page.. It is not possible to switch from the product page to the catalog of other similar products if the customer wants to compare the selection quickly and easily
Good customer experience! Even add the spinner that we need to eager load the products!
Very fast response. Hope they scale to the moon!
The app works great and has fulfilled all our needs. We have 4000 listings on our website and the search, and Year/Make/Model search works perfectly. Helen has been a pleasure to deal with and has instantly sorted any extra request we have had.
First of all the app is very user-friendly and customizable. I was able to get the exact filtering options I needed and some that I didn't even know I wanted.
Second, the customer service from Globo was amazing! Helen and David went out of their way to help us fix a conflict we had with our theme and they fixed the code to the app so we would not have the issue when we update. Great app! Highly recommended!