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Very responsive customer service! I really like the app and how it helps us customize how products appear in our store.
We had an issue with the app overriding some settings regarding how the product grid is displayed. Helen was able to help us get it fixed quickly and show us how to make the fix ourselves in future updates.
I was struggling with a Shopify issue, and Helen went above and beyond to help me resolve it. She was incredibly knowledgeable, patient, and efficient in troubleshooting the problem. Not only did she provide clear instructions, but she also ensured I fully understood the solution. Her professionalism and dedication made the entire process seamless. I highly recommend Helen for anyone in need of expert Shopify support. Thank you again for your outstanding assistance!
The support team at Globo (Helen, Steven and Kylie) were very helpful in resolving the issue I had with my Shopify website.
At first, it is very easy to set up but then, when one in our team has done something wrong, the support team has been amazing in response. I also really appreciate all the options and the look and feel as well as the customisations that the app is allowing. I highly recommend this app for retail businesses. Also, Helen and David have been amazing and patient. I believe it is becoming rarer to have such good customer service and it needs to be highlighted.
We've been using the filter app for our Shopify store and overall, it's been a strong addition to our toolkit. The app offers a robust filtering system that significantly improves product discoverability, especially for stores with large catalogs.
Support has been responsive and helpful whenever we had customization requests or issues.
App works well and the support is excellent. Helen replied immediately and helped me get it to work the way we wanted. Thank you!
We really love this app. It solves all our sorting and filtering needs perfectly. What we appreciate most is how customizable it is. Great job!
The app is great, but the support is even better, they provide solutions to every issue and do it with care. Helen does a great job with support.
Great customer service from Helen. We were having some integration issues and she resolved the problem quickly and efficiently.