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The app does a great job providing user friendly filtering options. When I have reached out to the developer they are very responsive and fix problems quickly. The only negative is that I have had the app fail on several occasions. It wasn't until I notice the failures and contacted Globosoftware that the issues are addressed.
There are tons of benefits to this app and really just one con: there is no real documentation on how to implement, configure, and customize your filters. If you're a DIYer or a dev using the app, you will need to work with their support team. The upside is, their support team is great.
The filters work great, are easy to setup, and their team is always quick to respond and help with any issues in our configuration, implementation, and guidance on customization or any other particular questions.
The app does get extremely expensive depending on your catalog size, but our site could not work without it, and the competitors do not offer a comparable experience.
L'application est facile à installer, le service à la clientèle est rapide et efficace pour les personnalisations ou les problèmes à régler (Merci Clara!). L'ajout des filtres est une fonction très appréciée de nos clientes!
Seul bémol : il faut synchroniser manuellement l'app chaque fois qu'on fait des modifications à nos collections (collections automatiques) car ce processus ne se fait pas automatiquement. Ce serait bien que cette synchro se fasse automatiquement à intervalles réguliers.
There are tons of benefits to this app and really just one con: there is no real documentation on how to implement, configure, and customize your filters. If you're a DIYer using the app, you will need to work with their support team. The upside is, their support team is very efficient.
It's a good app which is intuitive to use and any bugs that occour do get fixed by a manual refresh or by the support team (special mention to Helen)
This app worked great for us for many years! Today we had our first issue and Helen solved the issue in a minute! Great customer support and product!
Having a few issues that were resolved promptly, and I received proper advice from the agent.
Really appreciate your support, Helen!
In our opinion this is the best attribute filter app on the store.
It has been working flawlessly in our store since day one. It provides great flexibility in setting up the attributes, new features are being added all the time, and we are really love and rely on the Metafields support.
The support team has been exceptional.
5 Stars easily.
* UPDATE 01/2026 *
Sluggish performance at times and lack of live tech support for US customers drag the rating down a bit.
Quick anser from support. Some features should be updated:
when a customer searches for a product by typing it in the search field, he ends up on the product page.. It is not possible to switch from the product page to the catalog of other similar products if the customer wants to compare the selection quickly and easily
Solid app with a few hurdles at first:
I initially had a rough experience with this app due to some major glitches that impacted my storefront—checkout was blocked, products weren’t showing, and my site would occasionally freeze. It took a few frustrating support tickets (including with Shopify) to trace the root cause, one of which turned out to be a conflict with Smart Filter while having Afterpay installed.
To their credit, the support team was responsive and worked quickly to resolve the issue. Since then, it’s been running smoothly and doing what I need it to do. The interface can be a bit confusing, and I’ve had to reach out for help more than once, but they’ve always come through with solutions.
Overall, it's a good tool—just be prepared for a small learning curve and make sure it plays nicely with any other apps you’re using.