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Amazing Customer Support! The team behind Boost AI Search & Filter goes above and beyond to assist users. Jack, in particular, has been incredibly helpful throughout my experience. He's always there to lend a hand and ensure that users get the most out of the app. Whenever I encountered an issue, the developer promptly responded and provided clear instructions to resolve it. Their dedication to customer satisfaction is truly commendable!
The app is easy to use and configure. The support team is very helpful too when answering queries.
Great app and great support team that solve any issue (if possible) quicly! thanks
Boost has improved our site search immensely. We have been able to roll out filters with little to know engineering lift. Also, product recs are easy to set up. Customer service is fabulous as well.
Excelent app. Easy to use and great option for clothing stores.
We have faced issue on collection page infinite loading and its been 2 days we are trying to contact the app support to get this solved but unfortunately the support reply is too slow and the issue is still there. Using paid app and not getting proper support is lacking from their end
Hi Ellie Junior team,
Thank you for your feedback!
We understand the importance of providing timely support and sincerely apologize for any inconvenience caused.
We have successfully resolved the infinite loading issue within the same day and have also responded to your email. However, it seems the notification email was sent to the registered store email address, which may have caused a misunderstanding. We have now resent the response to the email address you provided. Please review our response at your earliest convenience and let us know if you need any further support, we are always here to assist you!
Kind regards,
Boost team
Wonderful customer service. We had a template customisation request and they instantly did the modification to suit our needs!
I like the app overall. There are times when something happens on our site however and it usually has to do with Boost. The great thing is they always fix it for me so I greatly appreciate that!
Boost has worked perfectly for us. Easy to set up and launch and great support on any issues!
The support on this app is amazing! I am not saying that they managed to complete all my requests but they did give me answers and recommendations which is the most you can ask for. Especially when you have a number of apps on your site and the other developers need to be responsible for their own code!
Very happy with the app and how it functions.