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We installed in 2021 and had major issues - app removed half the products from our store one day, and a few weeks later the app crashed (taking our collections with it). So we uninstalled. But the Boost team has since then set-up a second server to prevent crashes, and the missing products issue has not re-occured (although it is important to click 'Sync' on the app after re-arranging products in collections or else they disappear). The Boost team has been really responsive and taken very good care of us. Five stars for support! We love the functionality of the app - that we can decide by which tags the products are filtered. However it does make our collections 1-2 seconds slower to load. So long-term we are seeking a native-code solution - it seems crazy to take the risks of an external app just to filter products on our site. But until then this is the best solution we've found.
Dear our valued customer,
Thank you for your kind collaboration! Our team has been seamlessly trying to assist with all your concerns and we are happy to know they're all resolved now.
Regarding the missing products issue, we hope we have earned your understanding that Shopify confirmed there's no evidence it's resulted from our app and our app also does not have the permission in any data changing on your site.
Besides, for your concern on the site loading today, our team has made some changes to improve the speed and thank you for letting us know it could help your site load faster.
As always, our team is here to support you with any inquiries/concerns you have! We wish to make your experience even more awesome at Boost in the years to come!
Wishing you continued success,
Boost Team
I presented the app developer, with a very unique and challenging problem, the team really went out of way to solve my problem.I am impressed and can say for sure they exceeded my high expectations. Really really best support team ever, they will do their best to solve ur problem. Henry, Tony, Michael & Joao in particular went extra mile to get things going for me. They even worked on Christmas, which shows their dedication.
I recommend it a lot.
very easy to install, complies with its operation, easy to configure each filter and above all very good technical support.
Thanks Will D
:)
Fantastic team behind the product, were able to make several adjustments for us at zero cost while the design team.
Product itself is easily the best on the market for serious customer centric filtering. Would recommend and will be using again.
I am very happy with this app, the support is immediately and they are very friendly. I recommend this app that works amazingly in my template
Thanks
Hello there,
We are so glad that we have been able to sort out all of your requests!
Thank you so much for the review revise to reflect your experience with us!
We keep our support around the clock so if you have any further questions, please drop us an email via support@boostcommerce.net!
Best regards,
Boost team
Default Shopify Search is unbelievably rubbish. I tried another search which was great but took so long to display collection results and wouldn't talk to me to improve. I was nervous to move as we have 5k skus with a complex filter structure based on tags, reviews, prices, etc etc. BUT I AM SO PLEASED I DID!!
Simple implementation is very straightforward and easily done in less than an hour. I needed support for reviews in filters and better intelligence on merchandising. Reviews have been done and merchandising is ongoing.
Speed also is being worked on..not that it is slow, far from it, just we need to work on asynch loading for Google Speed.
IMHO this is the best search and filter for user/dev/google....so 5 stars....10 stars for support!
This is exactly the tool you need if you have complex products like i do where you need to customize multiple filters and selects however you see fit based on the products data.
Absolutely fantastic tool, i had a single issue with sorting not beeing correct, contacted support and within 15 minutes we solved it.
Helpful and quick support, top notch filtering mechnism. I cant actually find anything to complain about with this product - i would love to be able to customize abit more regarding how it looks in the frontend but really that is minor detail.
Great support, helped with a few minor fixes that made a huge difference. Clean install, easy to use & optimize. No complaints so far.
Very easy to integrate and lot of options to customize the filters. Great app!
Great app & support!
Thank you