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This app allows me to use filters on my store without costing my firstborn child! It's affordable, the customer service is quick and very helpful! It's a great app and a benefit to my store.
Fantastic support and help! We have some customizations with the collection page and aren't able to really edit that JS, so they were able to help us out to configure their filters and search app to work perfectly the way we need it to. Super great, Tony, Lucy, Michael, and the entire team!
I don't know if I'm the only one facing this, but this is not an app for any business looking to schedule product availability. It stops Shopify from publishing the products on time and it didn't allow products to show if you manually published them from backend. There's a lag time of around 10minutes. Once i deleted the app my products showed up immediately. Had to deal with angry customers that camped for the launch that faced the delay. Deleted the app but the filters won't go away, I had to delete the assets manually from the code
UPDATE:
We would like to explain the main mechanism of our app. For filtering and searching, the product's data must be synced from Shopify to our Search Engine for processing.
We have developed both auto and manual solutions for this sync process. The auto process is triggered by a Change Detector system every 10 minutes for checking and updating the changes (that's why you see the lag time of 10 minutes as you have described). The Change Detector is triggered faster in shorter intervals for the premium plans.
Besides that, we also have the manual trigger system in our Admin app - the Sync Now button. For the changes that you would like to quickly update, you can always go to the Admin app and click on that button. Based on your store sync log, we found that the changes are updated quickly, it only took 7-10 seconds to reflect the changes.
We have sent an email with additional information for your reference,
Thank you and we hope we can work together on your store.
Best regards,
Boost team
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Dear Valued Customer,
Thank you for taking the time and giving us your feedback.
We are very sorry to hear you did not have a great experience. We have just sent you an email with additional information. Would you please check it?
We really hope to be able to fix this for you.
All the best,
Boost team
I used this app to add customized sorting functions to our website. There were some hiccups integrating unique features on our site with the application, but the Boost support team was very helpful in providing the support I needed to get the app up and running.
Hi there,
Thanks so much for the kind words, we really appreciate you taking the time to write us this review!
We are delighted that you have seen first-hand our outstanding Customer Support. It's simply what we are here for. Your strong words definitely motivate the whole team to work harder.
All the best with your business and we certainly hope you keep reaching out anytime you need us.
Boost Team
Great app, especially good for apparel stores with lots of SKUs. Even better Customer Support. They have helped numerous times in getting our settings to work correctly!
Hi team,
We appreciate you taking the time to give us such a heartwarming review. At Boost, we value your time and always strive to provide fast and efficient service.
Thank you for your trust, and we are thankful for amazing customers like you. We are always here for you whenever you need our help!
All the best,
Boost team
The features are extremely useful and detailed. For example in the filter you can have a filter inside a filter to give you an extremely sophisticated filter solving all your filter needs in case of a huge and variety full catalogue. Moreover the search is intuitive and covers almost everything. They give you a ton of other small features like infinite scroll, sorting according to availability, not showing the products out of stock and more. All this with a very smooth and easy to use interface and excellent excellent customer support. Livia was amazing ! I did not write excellent twice by mistake, these guys are actually that goood :) - Nitish, team TheBTclub
Hi Nitish,
It is such an honor and our pleasure to know the positive impact that our app has brought to your business. Thank you so much for taking the time to provide feedback!
With your compliment, we know that our hard work has been paid off, especially Livia. This is our source of strength to continue to serve and deliver our best work to our customers. Since our team always accompanies your site, please feel free to email us should any else concern come up.
Warm regards,
Boost Team
We're new to using the app and had a couple of minor issues implementing it ourselves on the site. We got in touch with support and they were on it!!. The speed and service have been incredible, and the app does exactly what we want it to.
Hi team,
Thank you so much for taking the time to leave this feedback!
We are so happy that our customers enjoy what we do. We hope that your experience at Boost will keep being awesome and look forward to making it even better in the future!
Please feel free to reach us anytime you need as it is always a pleasure to help you.
Warmest of regards,
Boost Team
This app is great, they provide great filtering abilities as well as search. Their team is great and always is super responsive any time I have a question. I tried other filter apps and this is by far the best. Would recommend!
The app is fantastic. I would highly recommend it. Even better than the app is the Incredible, Amazing support received from Henry. He has gone above and beyond in helping it fit perfectly with our theme. Thank you so much for the fantastic service.
The main reasons I trialed this app were the positive reviews and the scaling and cost if I decided to run this in my shop. The app was pretty good out of the box. I asked the developers to make some changes for me and they delivered on every single request. I feel like I have best in class filtering and searching now!
Hi there,
We appreciate you for the kind words, it means a lot to us! Please rest assured that Boost always puts customers' satisfaction as one of our top priorities.
It's delighted to hear we delivered the adjustments promptly and everything works as expected now. Feel free to email us should anything else coming up.
All the best,
Boost team