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Hello please reach out to me I have some codes on my website for you guys I would like to be removed please. Even though I didn't keep the app it is wonderful and has a lot of features.
Hi there,
Thank you for sharing this feedback with us. We are grateful to know that you love our app. Our team has handled your request with high priority and feels so happy to know it is working correctly on your end now. More than that, it is our honor to see you back and continue using our app.
Please take your time to experience our app and let us know anytime you need help. We will try our best to help you out!
All the best,
Boost Team
Hi, First of all thanks for fixing the bug, unfortunately we discovered 2 bugs and hope you can fix this one too. Bug1: you can see a bar on the left with categories but after a couple of seconds the site refreshes by itself and it disappears. The bar shouldn’t be there in the first place Bug 2: we can't see the collections on some devices. I've sent you a mail about it. We hope you can help us with this one too. Kind regards,
Enes Izgi
Hello,
We appreciate your feedback, and we are deeply sorry to hear that you've had a negative experience.
As we discussed, the issue was not caused by our app. However, we are grateful you have given us the chance to resolve this for you.
Please let us know should you have any other question or concern.
All the best,
Boost team
Terrible. Completely changes the look of your product page permanently and looks terrible, hard to customize too 0/10
Hi VitalHome Finds team,
Thank you for your feedback. We are sorry for the issues you’ve encountered with our app; we haven’t received any support requests from you yet.
Please note that our latest V3 app can replicate 90% of the original layout of 15 different themes (Dawn included), but if you’re using a different theme or have customized the layout of an original theme, our theme setup will apply the default theme. Rest assured this does NOT affect your live theme after installing the app but duplicated theme only.
Although the new layout may appear different, we do have a tool called “Edit Visual Design” in the “Theme” section that allows users to adjust and customize it with ease before publishing the theme.
We have reached out to you via email to offer our support to make this happen. We eagerly await your response and would be delighted if you give our app another try.
Best regards,
Boost Team
Like all the others absolutely terrible, countless hours of fixing all the problems this app has caused with the theme, collection pages and more. Not worth the hassle much better search apps out there.
Hi Embrace Sports Team,
Thank you so much for taking the time to provide us with feedback.
We are terribly sorry to hear you have faced such issues with our app.
Unfortunately, we didn't have a chance to sort out these issues for you as we have not received any support requests from you yet. However, we are willing to help you overcome these problems so we have contacted you via email offering our assistance.
We are looking forward to your reply and will be happy if you decide to give our app a go again.
All the best,
Boost Team
They helped us with the support. Good app. Would recommend them. Can be customized on need basis. The got back to within time when we had a small issue.
Dear valued customer,
Thank you for your kind collaboration to help us fix the issue!
It is crucial to us that you are completely satisfied. If there is anything else we can do to make your site even better, please feel free to share with us. We are always around and happy to assist you anytime.
All the best,
Boost Team
Destroyed all shop theme. Be careful don't use it because then you will pay developers to return everything back
Hello team Rock-n-Walls team,
We hope you are doing well! We apologize that your initial experience with our app was not up to your expectations.
However, we are determined to fix this and ensure your satisfaction. Our experts already had a plan to set up the app seamlessly on your duplicate theme, so you can relax knowing everything is taken care of and just review later.
Therefore, kindly help us to check the email so we can proceed, then you can leave it to us.
Best regards,
Boost team
This is the best product filter app out there! I have tried others, but they weren't as good as this one. It provides the ability to have many filters in a category (unlike others that create collections associated to tags -which means you can only have one filter per category-), and it does it by changing the url (which is nice when sending links or bookmarking pages), instead of doing some Javascript trickery. I had a hard time setting it up, but the support team was quick to respond and did it for me. The internal menu however is clear and easy to understand. I highly recommend it!
Thank you for a quality app!
The app itself is great and will allow displaying very effective filters. However, I'm not writing this review to talk about the app features which are visible in the description but to talk about the customer support.
I cannot recommend these guys enough. They have developed a custom solution for my store which has helped a great deal, their responses are quick and professional and they are always willing to help. If you have any doubts about paying for this app, I can tell you, just the support itself makes it worth investing. Thanks a lot, Tony.
Amazing App! Amazing Support! The app did everything I needed it to and the support gave it that extra "BOOST" to make it extra special for us! I can't compliment their app and support team enough, they truly wnet above and beyond. Speed, quality, attention to detail, that's how I would best describe their support. THANKS SO MUCH!
Hello,
Thank you for giving us this proverbial pat on the back, you made our day! We appreciate you being a loyal customer and helping to share the word about us. We’re here for you anytime.
Cheers,
Boost Team
After an initial disappointing experience (and, therefore, a 1-star review here), the team quickly contacted me to configure everything. I have to say they have worked fast and diligently until my filters were set up, with fast response times and changing things again and again as required. I'm more than happy to update my review to 5-stars and recommend this app to any merchants in need of product filters. Thanks!
Hi Frank,
We really appreciate your understanding and thank you for giving us the chance to configure the issues and correct them for you. Your kind words keep us motivated, and we will be able to continue our duty to deliver best quality customer service.
Please don't hesitate to reach out should you have any other questions. We all look forward to seeing your continued success.
All the best,
Boost Team