Boost AI Search & Filter , 1 837 arvostelua
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I recommend not using this app if you are a corporate customer or have a store with high turn over. We have been using it for a year and there has been nothing but issues). This app prevented google from crawling our collection pages, and cost us tens of thousands of dollars in lost revenue. Additionally, we have been trying to fix issues where it would allow google to crawl hundreds of thousands of URLS. The issues with this app are big, beware. We are uninstalling it, I highly recommend you check your google search console if you have installed it.
Update April 5: Their team have been in communication, however nothing has been fixed as at April 5. They said that this is a "app wide" issue, and they are working on a fix. It's now been over two weeks and we still our collection pages are not indexed.
Hi Electric Kicks team,
Thank you so much for taking your valuable time on raising this concern with us.
First of all, we are truly sorry for the inconvenience this might have caused you and we definitely understand your frustration.
- Regarding your comment about our support speed, it seems that there has been a miscommunication between the two parties. We double-checked all the emails we have been contacting with your developers recently regarding the issues and all our responses were less than 2 hours. We just sent an email to you to clarify this, please let us know if we missed any requests from the team.
- Regarding the SEO concern, we also clearly informed the solutions for your developers to fix the issues as the code was not from our app. But unfortunately, we did not hear back from them so it was truly hard for us to support you further. In addition, we contacted Shopify about the SEO issue last week and are still waiting for their response. Meanwhile, our technical team is currently working hard on this and figuring out the best solution for you from our side.
We appreciate the opportunity to work with you and hope to be able to resolve the issues as soon as possible. Your kind collaboration is much appreciated!
Kindly,
Boost Team
Superb! The app works beautifully and their support is up there with the best of apps across any category. They have been able, willing, and ready to do any tweaks necessary to make this app work perfectly on my theme as I wanted it to. I highly recommend.
Fantastic customer service and very easy to use. This app is a must for everyone! highly recommended.
I used this app to do OR filtering rather than just the straight-forward AND filtering available natively through Shopify and my Theme.
The support team were GREAT in helping to install it and setting it up has been super simple.
I realized a small issue today (Saturday) and put in a support call. I thought I would have to wait until Monday but within no time at all, the support team contacted me and asked me to check their fix.
I LOVE THIS APP AND I LOVE THE SUPPORT TEAM!!!!!
Thanks so much for a great experience.
Hello,
We are thrilled to know that you have a great experience while using our app & our service. Your honest and thoughtful review brings so much joy to continue our dedication to delivering the best service!
Once again, we are grateful to have you with us!
All the best,
Boost Team
We used this app in our Shopify stores and we really appreciate their support team as they are helpful to us. They are prompt on giving feedback and resolution. Appreciate it a lot. Thank you.
Hi team,
Many thanks for leaving us such a wonderful review.
We have got some top-notch customer support here at Boost, so please keep reaching out to us, we'll help you build the Shopify store of your dreams!
Wishing you the very best.
Boost team
One of the best filter apps out there and the support is just outstanding. They do go that extra mile to make things happen! Only downside for now is that they don't integrate with BazaarVoice yet.
Best app and best support on any CMS marketplace. We save so much time when entering new products with all the features.
Hi there,
Thanks a lot for the awesome review! We are glad to hear that you love our product and service. Your feedback means a world to us! We will strive to deliver great experiences consistently.
As always, if there is anything we can ever help you out with, please do let us know.
Wish you every success.
Boost team
Excellent App & Wonderful support from the team
the filter and search application offers advanced solutions that are very effective for shopify. His team is reactive and very professional, they are not people who will refer you to general tutorials, but real expert developers who provide solutions! I recommend!
Easy to setup with lots of options. Customer support have been very helpful and have made changes I have enquired about! Very helpful. Would recommend.
Hello there,
We really appreciate you taking the time to share your feedback with our app and services.
Feedback like yours has elated us as our efforts in providing an excellent support has been recognized.
We are always here for you whenever you need our assistance.
With gratitude,
Boost Team