Recensioni (1.967)
Restringi
-
In base alla valutazione
Updated on Mar 15
We recently need to make some changes on this plugin for customization purpose and Tony helped us right after we emailed him. This is really an amazing company. I would give score 100 to their customer service.
Talking about their product, I believe one of their big advantage over all other apps is SEO friendly, which is super important for our shopify store.
Shopify has limited ability about seo optimization(all shopify stores are basically same structure, but no differences means no advantages), but this plugin's way of adding filter on collection page is the best seo friendly way I see among all filter/search plugins. This is way more important than you all imagine.
Highly recommend this plugin for shopify users.
=================
This is wonderful company and deals with my request so fast
Had some problem with the filter page that's not working well with a compare app and a quick view app, emailed support, grant them access to my shopify store, and they fixed the problem in less than a day. I also contacted the compare app company and quick view app company to see if they can fix it but they keep throwing the ball to another app saying that it's out of their hands to fix it. Boostcommerce came through and fixed it. Thanks! Awesome company and I will be using more of your products whenever they are fit.
Really great app, and even better customer support. The app works flawless and is easy to use, and any issues is met with quick and helpful support. Lia was great, highly recommended!
Hi there,
We are glad you are enjoying using our app and services. Product Filter and Search indeed means to remove the technical headaches of running an online store for customers, and our support team is always around to address your concerns, especially Lia - our true gem.
We can’t wait to make your experience even more awesome, so if there is anything else we can do to achieve it, please let us know!
Sincerely,
Boost Team
Very useful to make friendly and easy to use filters for all the different and specific product tags.
Great app and amazing support ! John helped me set up and customise everything very fast.
I now have different filters adapted to each of my collections.
Quick support to set up the app and then again when I changed my Shopify team. I definitely recommend this app to make your store look like Amazon - what most customers are looking for these days. Simplified my UI and lets prospective customers find what they want faster.
Words can't express how frustrating and excruciating Boost Product Filter & Search has been to deal with. 50 emails back and forth of issues their app has caused on our website and their support is still going in circles. This has been going on for 9 weeks and still not resolved. The Boost app for 9 weeks has shown incorrect sale prices on our website (-1350 on sale, -500 on sale, 50% off when something is 30% or not showing on special at all, prices and numbers are all wrong) which is false marketing, unethical and makes our brand look misleading and ruining our online business. The fact this is still going on is unacceptable, and i have requested multiple times to speak to a manager and never been contacted. An ecommence app with teams of support who know nothing about ecommerce. No one knows what they are doing.
Hello team Chewy Chews,
Please accept our sincerest apologies for the inconvenience this has caused you.
Our team has investigated your concerns and reached back to you on our current email thread with your Managing Director, with all the necessary information. Kindly check it and respond to us in your most convenient time.
Once again, we sincerely apologize for the inconvenience and hope to hear from you soon.
Cordially,
Boost Team
Great app, provides much better filters than the theme we use and the support was great. Shout out to Henry for sorting something out for us!
Excellent customer support - quick and very helpful.
The app has some compatibility issues with my theme, but no need to worry. The support is right there to fix it.
UPDATED After writing the review the tech support fixed my issue and the website is working fine. Hopefully the filter wont break my website again and customer support helps. Thank you
Dear Mina,
Thank you for taking the time and giving us your feedback.
Our technical team will look into it and inform you as soon as possible a better solution for your concern.
Also, please let us know should you have any other questions, we are always around here happy to help.
Warm regards,
Boost Team