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Fantastic support and help! We have some customizations with the collection page and aren't able to really edit that JS, so they were able to help us out to configure their filters and search app to work perfectly the way we need it to. Super great, Tony, Lucy, Michael, and the entire team!
I don't know if I'm the only one facing this, but this is not an app for any business looking to schedule product availability. It stops Shopify from publishing the products on time and it didn't allow products to show if you manually published them from backend. There's a lag time of around 10minutes. Once i deleted the app my products showed up immediately. Had to deal with angry customers that camped for the launch that faced the delay. Deleted the app but the filters won't go away, I had to delete the assets manually from the code
UPDATE:
We would like to explain the main mechanism of our app. For filtering and searching, the product's data must be synced from Shopify to our Search Engine for processing.
We have developed both auto and manual solutions for this sync process. The auto process is triggered by a Change Detector system every 10 minutes for checking and updating the changes (that's why you see the lag time of 10 minutes as you have described). The Change Detector is triggered faster in shorter intervals for the premium plans.
Besides that, we also have the manual trigger system in our Admin app - the Sync Now button. For the changes that you would like to quickly update, you can always go to the Admin app and click on that button. Based on your store sync log, we found that the changes are updated quickly, it only took 7-10 seconds to reflect the changes.
We have sent an email with additional information for your reference,
Thank you and we hope we can work together on your store.
Best regards,
Boost team
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Dear Valued Customer,
Thank you for taking the time and giving us your feedback.
We are very sorry to hear you did not have a great experience. We have just sent you an email with additional information. Would you please check it?
We really hope to be able to fix this for you.
All the best,
Boost team
The features are extremely useful and detailed. For example in the filter you can have a filter inside a filter to give you an extremely sophisticated filter solving all your filter needs in case of a huge and variety full catalogue. Moreover the search is intuitive and covers almost everything. They give you a ton of other small features like infinite scroll, sorting according to availability, not showing the products out of stock and more. All this with a very smooth and easy to use interface and excellent excellent customer support. Livia was amazing ! I did not write excellent twice by mistake, these guys are actually that goood :) - Nitish, team TheBTclub
Hi Nitish,
It is such an honor and our pleasure to know the positive impact that our app has brought to your business. Thank you so much for taking the time to provide feedback!
With your compliment, we know that our hard work has been paid off, especially Livia. This is our source of strength to continue to serve and deliver our best work to our customers. Since our team always accompanies your site, please feel free to email us should any else concern come up.
Warm regards,
Boost Team
This app is great, they provide great filtering abilities as well as search. Their team is great and always is super responsive any time I have a question. I tried other filter apps and this is by far the best. Would recommend!
The app is fantastic. I would highly recommend it. Even better than the app is the Incredible, Amazing support received from Henry. He has gone above and beyond in helping it fit perfectly with our theme. Thank you so much for the fantastic service.
We need to add filtering options to our poster webshop, and this app was by far the one that come closes to our needs in a stylish way.
We had an issue with some language difference in a couple of files, but their team worked hard over the weekend to fix it for us, which is a level of service, that we are very satisfied with.
Excelent app and tremendous support Team!. Tony left the app working exactly as i wanted in no time!.
If you want to run a high quality store you need high quality apps and this is definitely one of those apps.
FULLY RECOMMENDED!
Muhteşem bir uygulama. Daha da güzel yanı takıldığım bütün konularda anında yardımcı oldular. Hepsine teşekkür ediyorum.
Hello there,
Thank you for your kind words. Feedback like this makes all our effort worthwhile.
Happy we are to know that our support team has been able to help sort out everything that you need to know and do. Our support is always available for you so feel free to reach out anytime you need.
Wishing you continued success,
Boost Team
This app is a must have! They help you with any problems you have and make sure everything meets your needs!
Hi Pirkey team,
We appreciate you taking the time to leave us such a glowing feedback. We will continuously do our utmost to provide high-quality features!
Thank you once again, and we wish you the best of success!
Sincerely,
Boost Team
Great app, really good support. Very happy with our experience so far. We are excited to explore the full range of functions it offers.
Hello team,
Thank you so much for taking the time to give us such wonderful feedback.
We are glad to know that you are very happy with the app and service so far. Please do not hesitate to reach contact us whenever you need our help. We are always here for you.
All the best,
Boost Team