Recensioni (1.973)

Valutazione complessiva
4,7
Numero di recensioni per livello
  • Il 94% delle recensioni ha 5 stelle
  • Il 2% delle recensioni ha 4 stelle
  • Il 0% delle recensioni ha 3 stelle
  • Il 0% delle recensioni ha 2 stelle
  • Il 3% delle recensioni ha 1 stelle
16 ottobre 2024

Great customer service I just wish they had a live chat customer service.

Revolucion Lifestyles
Canada
Oltre un anno di utilizzo dell’app
Boost Commerce ha risposto 18 ottobre 2024

Hi Revolucion Lifestyles Team,

We appreciate your kind words about our customer service!

We do provide live chat support, however, there may be times when an agent is not available immediately due to high demand. We're committed to continuously improving our service to better meet your needs.

If you have any questions or require assistance, please feel free to reach out or follow up with us through the live chat in the app dashboard or via email. We're here to help and look forward to supporting your business!

Sincerely,
Boost team

19 settembre 2024

I really appreciate your immediate assistance whenever I have any questions,and the answer is very careful and responsible, it is really a good experience of an app.

ZENOTTIC Eyewear
RAS di Hong Kong
Circa un anno di utilizzo dell’app
Boost Commerce ha risposto 8 ottobre 2024

Hi ZENOTTIC Eyewear team,

Thank you so much for your kind words and for taking the time to leave a review!

We're thrilled to hear that you had a positive experience with our service. Your feedback is incredibly valuable to us as we strive to provide the best possible experience for all our customers.

If there's anything more we can do to make your experience even better, please don't hesitate to let us know. We are here to assist you.

Boost team

17 luglio 2024

Boost AI has a lot of great features at a much better price than our previous search provider. Their support is pretty good and have been responsive to our many questions while getting configured, if a little slow (overnight responses). We have some issues, specifically around side-cart replacement on search pages (which is a pain). We're looking forward to whatever new functionality gets rolled out in the future.

Plant Therapy
Stati Uniti
Circa un mese di utilizzo dell’app
25 giugno 2024

Very helpful team and a great app. Lots of customization options too for the filters, so almost anything is possible.

Dämmstoff Online
Paesi Bassi
2 mesi di utilizzo dell’app
30 maggio 2024

Sajid, the developer, was extremely helpful and quick with the custom changes that were required! Thank you :)

BON MAXIE
Australia
Circa 2 anni di utilizzo dell’app
28 marzo 2024

The chat support was not working, not letting me see replies and also not emailing those replies. However, once I got on email with Vincy & Luna they were beyond helpful and so speedy. I requested 3 visual changes, as I am updating to a new theme and these requests were dealt with effortlessly.

Toogood
Regno Unito
Oltre 3 anni di utilizzo dell’app
18 gennaio 2024

This app basically served the function, but still need some improvement in the sync, and others area as they have been few of error that need get fix. But good thing, the support team has been diligently helping me in resolving all the issue. I will definitely give it 5 stars if the app will improve better in future. Overall, its a useful app and work tremendously for my website. Thanks!

Shukri Shari Group Sdn Bhd (1269727-X)
Malaysia
Circa un anno di utilizzo dell’app
18 aprile 2024

Upon upgrading to the 2.0 theme, the app had a few issues. Customer support is great, and they were able to help and solve the problems we experienced. Great app!

Mardeco Architectural Hardware
Nuova Zelanda
Circa 3 anni di utilizzo dell’app
21 giugno 2023

The Boost app has been very useful for our search and filter. One issue is that it interacts weirdly with global-e integrations, but support was very helpful in solving all mishaps!

WANT Les Essentiels
Canada
Oltre 5 anni di utilizzo dell’app
Boost Commerce ha risposto 21 giugno 2023

Hi Ted,

Thank you for your feedback!

We are thrilled to know that you find our support very helpful.

Our team is always prepared to go the extra mile to address any questions or concerns you may have and to offer you top-notch solutions tailored to your needs.

Sincerely,
Boost team

16 agosto 2022

Support is always quick and really helpful, the search could be a little smarter however for the price it does the job

Tropic Skincare
Regno Unito
Oltre 4 anni di utilizzo dell’app
Boost Commerce ha risposto 17 agosto 2022

Hi there,

Thank you for sharing that our support team was able to help you personalize the search feature promptly!

As you have seen, our app can be easily customized to suit different business' expectations. We also keep improving our features everyday, including the search feature.
Thus, we really appreciate if you could share with us more about your suggestions via our current email thread.

We look forward to hearing from you.

Sincerely,
Boost team